Cannot update of payment
My Adobe CC package has expired and I tried to update my payment information, but it won't let me. I get the following error:
We are sorry, we have encountered an error during the processing of this information. Please try again later or try to use another web browser. If the problem persists, contact Customer Service.
I tried different a few times on different days, but I get the same error. I tried to use Chrome/Firefox/Edge as well, but it doesn't let me go beyond this error.
Any help would be greatly appreciated.
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Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Tags: Adobe
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Hello
You can see the change the country associated with your Adobe ID
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Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
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http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
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If I get the same thing everytime I try to reactivate my membership.
[Reactivate membership
Note: If you update your payment information.membership is reactivated and fees for the
current billing cycle will be charged.
We cannot process information.Please try again later or use a different browser. Please contact
customer support if the problem persists. ]
I need to update my payment information, but I can't. I tried to use other browsers and I have
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Someone has the same problem and knows how to solve?
Hi Isa,.
Have you tried it on another browser?
Maybe try in a private window (Google Chrome) or private tab (Mozilla Firefox).
Let me know if that helps!
Kind regards
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Hello
Your Question is beyond the scope of this community...
I suggest that repost you in the Xbox Forums.
"Xbox a Preview program FAQ.
http://support.Xbox.com/en-us/Xbox-one/system/Xbox-update-preview-FAQ
'Home'
"Xbox forums.
http://forums.Xbox.com/xbox_forums/general_discussion/f/3817.aspx
_________________________________________________
"Xbox Forums directory.
http://www.Xbox.com/en-us/forums
General
Material & Discussion Services
Xbox support
Agent hours: M - F 09:00-17:00 PTLaw enforcement forums
- Announcement
Technical support of Xbox Live rewards
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Concerning
Stéphane
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