Cannot use the serial number provided after purchase Adobe Acrobat for Windows.

Serial No. shows as inactive, but I just bought the software and my confirmation email shows this serial number.

Contact Adobe technical/customer support.

Tags: Acrobat

Similar Questions

  • InDesignCS2 rejects the serial number provided for special versions of "no-activation" CS2.

    After having successfully d/l and installed CS2 files "no activation", I can launch PhotoshopCS2 but InDesignCS2 refuses the serial number provided for these special versions. No idea how to fix this problem?

    Hi, Jeff. Sorry to be delayed if in response, life does that (heh). In any case I have re-installed successfully all CS2 using the files provided and the advice given here. Here are my steps:

    I used the utility of Windows Vista programs and features to uninstall CS2 as much as I could, but also had to use the instructions to manually remove the CS2 that you linked to the highest. I don't have the option export everything, only saved these registry keys, I have removed according to the instructions, but it seems as if that's enough. Documentation for the registry key removal has been very specific and useful, even if I did find all the keys listed. Then, I searched and scoured my drive for remnants of CS2, found a few records with specific preferences files that I backed up in case I wanted to use them after re-installation.

    I clicked on the first (CreativeSuiteCS2Disc1.exe) downloaded .exe files, which eventually led to the opening of the CS2 installation wizard. This time through I canceled the installation at this point, because to go ahead would duplicate my previous installation attempt failed. Once the extraction is completed, I clicked on the second of the downloaded files (CreativeSuiteCS2Disc2.exe) and stressed the files extracted C:\Creative Suite CS2\Adobe Creative Suite 2.0\ - it's the location recommended in the note to the subject of the message "insert disk 2". After the closure of this extraction I then clicked on the last of the downloaded files (CreativeSuiteCS2Disc3.exe) and extract the necessary files remaining.

    After having extracted the files, I then clicked on the Setup.exe file in the C:\Creative Suite CS2\Adobe Creative Suite 2.0 and proceeds from the facility. Three times during the installation an error message came stating that "the operation cannot continue." due to the failure of the ahc.exe program. However, this does not seem actually to interrupt the installation, so I used the option 'Close program' in the pop up dialog box. It turns out that this error seems to related to a problem with Adobe Reader (I have fully updated it), perhaps because the new version of the player is slightly incompatible with the CS2 installer. In any case, Setup.exe finished and now I can use my CS2 files.

    Reminder, the main change I made to the installation process is not to use the wizard that opens after extraction CreativeSuiteCS2Disc1.exe, extraction of CreativeSuiteCS2Disc2.exe in the appropriate directory pointer (which was created in the extraction of the first archive) and use Setup.exe. This seems to ensure that all components are installed at the same time and the new S/N is accepted by all.

    Please note that in the file PDF displayed with the files to download (CS2_install_Win.pdf), it is recommended that the option 'Install later' serve, to allow a full checkout before installation. However, this option was not presented to me, that's why I made the changes to the installation process that I did, which retrieves everything before doing the installation.

    I hope this help those who meet this problem.

  • HP DV7-3063cl laptop PC: BIOS cannot locate the serial number of the new motherboard more PXE - E61: Media test failure, check

    I have recently restored a HP DV7 3063 cl laptop that died a hot mother (MB). I replaced the MB with a new Board of Directors of HP when the price has been reduced to $100, updated the CPU with an announced as new AMD 640 M and applied Arctic Silver on CPU and graphics chips. I put in 4 G memory cool, got the computer to work and installed Windows 10.

    However, I have several problems:

    1. The BIOS cannot locate the serial number of the motherboard during the boot process and sends a message to the effect. I hit the ENTER button start continues.

    I tried to access the BIOS to enter the serial number or other possible solutions, I found online. Help forum a HP had a BIOS software tool for editing of Compaq in 2000 but said it would only be on the desktop and HP staff will provide a BIOS for my laptop.

    2. I get two error messages that

      • PXE - E61: Media test failure, check cable of

      • PXE - M0F: Exit PXE ROM

    I didn't know all the patches for this issue, but it only delays the process of starting shortly before it continues.

    Finally, the computer starts Windows, but other problems.

    mhscholder,

    There isn't any publicly available method to update information in the BIOS.  HP only authorized service providers can update the MB after installation.  You will get this message during boot every time.  You also won't be able to run a recovery since the recovery media is looking for this information.

    The PXE errors generally occur during the initialization of the network is listed in the boot order before the hard drive.

    -wes

  • How to install Lightroom 6 and active by using the serial number as I am a subscriber of Adobe CC?

    I'am an Adobe CC for Subscriber photographer and I have enabled the new computer Lightroom CC on my desk and one of my laptops. Yesterday, I buy a serial number Lightroom 6 of the purchase of Leica products.


    When I install lightroom 6 on my laptop to another, the installer asked me to connect using my Adobe which grouped my subscription ID. I couldn't find a place to enter the serial number and after that I connected, it is activated as Lightroom CC but not Lightroom 6.

    Does that help? Serialiser Lightroom trial to activate like Lightroom 6 CC

  • I installed Photoshop elements 12 from a CD on my laptop. I think to buy a Tablet, so I was wondering if (a) can be installed on a 2nd unit (b) can use the serial number online because I don't want to beable to install from a CD, and (c) I will beabl

    I installed Photoshop elements 12 from a CD on my laptop. I think to buy a Tablet, so I was wondering if (a) can be installed on a 2nd camera (b) can use the serial number online because I don't want to beable to install from a CD and (c) I will beable to choose a mac, after the initial report was on a PC? Thanks Martin

    A single user license for activating facilities on both machines. A license of elements allows for each platform in many cases (recently not the case from what I've seen).  If you have the disc, see if it contains the Mac installation files... If not then you should be able to install them via download as well.  I can't answer with any certainty to the last question because it depends on the previous question.  Personally, I wouldn't let an inexpensive piece of software not dictate a decision to purchase expensive equipment.

  • I bought the upgrade to lightroom from Adobe site 6, regularly paid with credit card, receive e-mail of confirmation of payment and the serial number, just start the program installation insert the serial number provided to me by email and I get this wa

    Bought @I upgraded lightroom to Adobe site 6, regularly paid with credit card, receipt of payment confirmation e-mail and serial number, just start the program installation insert the serial number provided to me by email and I get this warning: COULD NOT VALIDATE THIS serial NUMBER for LIGHTROOM CALL SERVICE since the upgrade I paid I might have a valid serial number thanks

    Have you contacted service the customer the message instructed? Generally, we cannot help with password issues in this forum.

  • How can I continue to use the serial number I already paid?

    . I have a student 2013 Adobe Suite, but when I download creative cloud on my new laptop, there is not even a prompt to enter the serial number? How can I continue to use the serial number I already paid?

    To continue to use the serial you paid for you simply continue using the software that the license has been purchased is valid for (which is all what you have bought in 2013).  Your Adobe Suite has no relationship with the creative cloud.  Your serial number is only valid for the product for which it was purchased.  If you want to use cloud products, you must purchase a subscription.

    Creative cloud plans

    https://creative.Adobe.com/plans

  • I cannot locate the serial number of the question, I bought and have trouble to install on my computer

    I cannot locate the serial number of the question, I bought and have trouble to install on my computer

    Quickly find your serial number

    If you purchased a boxed version, there is a box in a box where the serial number.

  • I lost my ipad I need to add the device to icloud by using the serial number. Can I do this?

    I lost my ipad I need to add the device to icloud by using the serial number. Can I do this?

    N ° you can not add it without physical access to the device.

  • Can I use the serial number of Windows 7 Home Premium to reinstall my system?

    Can I use the serial number of Windows 7 Home Premium to reinstall my system?

    If you mean the license key on the sticker cost of Windows on your computer, then Yes, you should be able to use it to activate the same hotfix version of via a retail disc. You * may * need to use for phone activation method accomplish, however.

    Kind regards.

  • If I buy a new hard drive, I use the activation number provided with my computer to re - install Windows XP?

    activation and replacement hard drive

    Greetings from St. John's Newfoundland. My wife has given car for my birthday washer and I wiped the ENTIRE hard drive, including the operating system. (XP). I have recovery CD but the computer will not read and install XP. I want to know it is if I buy a new hard drive, can I use the activation number provided with my computer to re - install Windows XP?

    Hello

    Yes, you can use the activation code for re - install Windows XP.

    Note: If you have exceeded the number of times to activate the product, then you would not be able to activate, you may need to contact the manufacturer to perform a factory restore.

  • CS2 does not work on Windows 10 that I entered the serial number provided, but I get an error

    I entered the serial number provided on the CS2 activation set up the link. He said that there is an error. Acrobat 7 does not work on windows 10

    Hello

    Yes, Acrobat 7 is not compatible with Windows 10. It may or may not work on Windows 10.

    .

    Thank you!

    Shivam

  • I bought a copy of acrobat pro student DC online version threw office depot and the serial number provided for me is incorrect

    I bought a copy of acrobat pro student DC online version threw office depot and the serial number provided for me is incorrect

    Numbers of students and teachers edition series, redemption codes and product codes

  • Using the serial number to install InDesign from web

    I have a disc for installation of InDesign, but my new computer doesn't have a cd player. Can I use the serial number and download the software on the web?

    Yes.

    Available downloadable Setup files:

    Download and installation help links Adobe

    Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

  • How can I install Adobe Acrobat DC Windows XP? Can I download and install Adobe Acrobat XI Pro and then use the serial number of DC for the record?

    How can I install Adobe Acrobat DC Windows XP? Can I download and install Adobe Acrobat XI Pro and then use the serial number of DC for the record?

    Hi ckc60777449,

    We're sorry, but the serial number would work only for Acrobat DC and not acrobat XI.

    You will need to upgrade your operating system to windows 7 to install acrobat DC.

    Let us know if you need additional assistance.

    Concerning

    Sarojini

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