Captivate 9 record and no blades on the mouse, click on when entering on extended screen

Hi, my main computer is a laptop and I have two external displays connected through a docking station. When the Captivate 9 capture window isn't that I appointed as my main screen on the monitor, it will capture all the slides, or capture specific positions click. Has anyone experience this problem? Solutions other than changing my settings on the computer whenever I need to record a video of training? Thank you.

Yes, it's a known problem that occurs in certain situations with certain systems, video drivers or software applications.

Update video drivers does not resolve the problem, you may simply use your current solution.

Tags: Adobe Captivate

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