Captivate v6: problem to see the subtitles on YouTube

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  Hi there-

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  Hi Dan,.

  Welcome to Adobe Captivate Forums.

  You can try to add the subtitles to the video after the removal of the preferences.

  Follow these steps to remove preferences

  1. close Captivate so momentum already

  2. go to C:\Users\\AppData\Local\Adobe

  3. find a folder named "Captivate 5.

  4 delete the folder

  5. now launch Captivate and try your workflow

  Let us know if this solved the problem.

  Remi - Ashwin B

  Adobe Captivate team

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  To help other users find solutions, please come back to this Thread and connect you to the
  Forum with your user name and password:

  Click on 'resolved' beside the answer above that BETTER resolved your issue

  DO NOT CLICK on 'Solved It' next to this answer

• I can't see the pictures on facebook, what is the problem?

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  See the problems that cause to not show images and http://kb.mozillazine.org/Images_or_animations_do_not_load

  It is possible that you clicked on 'Block Images' from the context menu in an attempt to save an image.

  Check the image exceptions: Tools > Options > content: Load Images: Exceptions - see the web content, pop-ups, fonts and language settings

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• Multiple problems (unable to see the focus groups etc.)

  For a while now, well, several versions, I had problems with Skype works correctly.

  When I see groups of discussion, it says "Untitled Discussion" with 0 participants, but sometimes we are able to talk through even if it is said that to me. Sometimes if the group already exists, I am unable to join the voice, I have to be already on appeal with the person who hosts the discussion group to make it work.

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  Internet and computer must be able to run it without problems too.

  65/10 with usually around 14 internet ping.

  Win 10 Pro x 64

  i5 4690 k @ 4.6 GHz

  NVIDIA GTX 960 4 GB

  32 GB OF RAM

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  Well, it seems that I could solve the problem.

  There is not any messages telling me that the SKYPE account has been locked, while Microsoft, it was not. They wanted me to change the password for some reason any, while they were locked. Since the account Skype has been locked the account Microsoft, things like who was online and worked this kind of things, but I had trouble sending messages etc. because the side inherited things Skype wasn't working.

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