CD player does not work in Windows 7

Original title: ROSC

I have re-installed windows 7 and the day of installation used a cdrom drive external to install software, the next day I went to resume the installation of the software only to find the computer was is no longer recognizing the cdrom drive and saying that the fault was with the driver, it was found the same fault with my internal cdrom drive I went online via Device Manager to check the drivers and we gave them the ok, I don't know what to do and that means I can't install anything on cd or reinstall windows 7 to see if that helps, can someone help me

ROSC

Tell us more about your computer please:

brand/model

laptop / desktop

Age

How do you re - install Windows 7?

Have you already installed Windows 10?

Tags: Windows

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