Change the recipient's email
Is there a simple way to change an email address for a document already sent for signature? I had several occasions where I sent the document that the person tells me they gave me the wrong email address! I would like to be able to change the address and simply return it rather than having to redo and tear everything like I did.
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Hi bernies25988662 ,
You can replace the signatory of the document by following the steps listed in the KB doc below. :
-Replace the signatory of an agreement
Feel free to contact us if you have queries or concern.
Kind regards
Nicos
Tags: Adobe Sign
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Hi Anna93702741,
I hope you have been able to solve the problem with the change of your primary e-mail address. If not, this document describes how to change your account settings: manage your Adobe ID account. If you're still having trouble, please contact customer service. Representatives of chat and phone are unable to technical troubleshooting for the older Adobe software, but they can answer any questions regarding your account...
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When you start a transaction using eSign e-mail address will be the one you mentioned above, but it also displays the name of the sender. There is no provision to change the E-mail address of the sender.
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