CM2320fxi fails to email if more than 7 pages are scanned

I have a CM2320fxi which works great until we try to analyze more than 7 pages for e-mail. It will scan however many pages are placed in the ADF, but when it tries to send it fails.

My first thought was maybe the memory, but 7 pages are only 1 MB and the printer indicates 125 MB of free space.

Ideas/suggestions?

There is a maximum that the printer is allowed to send at any time and the memory of the printer that you mentioned is more for documents stored as Fax. I bet it was too big to send eitehr or the SMTP for your customer to mail flag and stopped it thinking that it was malicious or spam.

-Spencer

Tags: HP Printers

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