Complete loss of the tab order in the form

I got a MS Word document (2003) I have open in my MS Word 2010 and saved as a .pdf document.  Then I open the .pdf file in Acrobat Pro v 9.4.7 and used the forms tools to create a form to fill out.  My order of tab shows exactly as I want it to perform.  I close the form.

I can open this form on my computer - using the TWO Adobe Acrobat Pro AND Adobe Reader 9 (v 9.4.7 also) and the form performs exactly as I intend to.

However, when I tested it by work colleagues, the form of tab does not perform as expected.  They use Adobe Acrobat Pro v 8.1.3 and Acrobat Reader v 9.0.0.

Can someone help me understand why this is happening and how I can fix this problem?  Me and one of our developers have spent hours on this and can even lead to the root of the problem and still less resolve the problem.

Thank you!

Susan

It's weird. I don't see the same things you do. The tab order works very well for me in Acrobat (9.4), Reader (9.4) and player (10.1.1).

When I converted it to an XFA form opening in LiveCycle Designer (8.2.1), the tab order is correct. Note that when you do so, it comments on all the JavaScripts and makes other changes and translates a file of nearly 7 times more.

A test, try to change the tab order of the form v1 'Order of the lines' in Acrobat and save to a new file. Does make a difference? It would also be interesting to see what happens if the user updates to the latest version of the player.

Tags: Acrobat

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