Computer Dell laptop inspiron 17r 5720 freezes when playing offline games

I have my laptop for 2 months now. I was playing GTA 4 before it freezes. But the day it froze, I thought it was overheating. When I turn my laptop on the game gta 4 further once it froze. its doing the same thing for other games.

Help, please

Hi Yaj765,

Run the diagnostics just to make sure that the material is very good.

http://bit.LY/11rpNTs

Try to update the BIOS by using this link below

http://Dell.to/1abdVZl

After the BIOS update (if the system allows you to update), try to uninstall and reinstall the video card driver.

To uninstall go into Device Manager (type in the search box), expand select your video card graphics cards.

Click on uninstall, check Remove driver software and click Ok

Restart the system, download and reinstall the driver from this link below

http://Dell.to/1abdVZl

(Note: Please choose the right card and download them drivers install.)

Answer with your findings.

Tags: Dell Laptop

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