Creation issued cloud

I downloaded and installed the creative cloud on my mac and when I try to install illustrator says that it is already installed. I know it is not installed and when I click on the uninstall I get an error. I'm puzzled!

Hello

You can try the step mentioned on the following link

Apps Control Panel does not show installed Adobe Creative Cloud applications

If it still not working, run cloud cleaning tool creative use the Adobe Creative Cloud cleaning tool to solve installation problems

and try to remove illustrator using it and then launch Creative cloud desktop application to see if you have the option to install it.

Tags: Adobe

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