Creative cloud wants to update Acrobat DC
Recently, the application manager of the clouds Creative started inviting me to "Update" Acrobat Pro DC.
I do not have a license/subscription for Acrobat Pro DC - my license is for Acrobat Pro XI. (Note that I can not uninstall Acrobat Pro DC.)
By clicking on the Start button to update gives me this warning:
I certainly don't want to do that, but I can't find anything to prevent the application of creative cloud manager of telling me that I should update.
Can someone point me to a way to disable/ignore the application creative cloud to suggest to update a product that I don't have?
Thanks for all the ideas...
Hi all
Based on feedback from users that we set the dialog box in the new Cloud Desktop App creation 3.6 v to show Acrobat as "Try" rather than "Update" If you do not have right to his subscription.
Please update the desktop creative cloud to the latest application and you will be notified is out of date for the products that you are not allowed to.
Kind regards
Rave
Tags: Acrobat
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Creative cloud wants to update already installed applications
Running creative cloud on an iMac with Bootcamp and Windows 7.
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And no, I have not tried to uninstall all applications using the CC cleaning tool, and then reinstall all applications. It's a stupid solution that does not necessarily work. What else could be wrong?
Francis, we would need to check the specific update version that his tent to apply.
- Please, sign out of the creative cloud, close it and reconnect.
- Click on the News and share the version number that his tent to update.
- Launch the Application.
- Click Help > about PS/AE and check if it the same version or if its Adobe Camera Raw version 9.1, which must be updated.
Waiting for your response.
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How can I stop the creative cloud tries to update acrobat?
Hello
I currently have a subscription to photoshop and lightroom CC, they are working and update properly.
I also have a standalone acrobat standard XI which came free when I bought a fujitsu scansnap ix500 (and also another copy with a scansnap sv600), recently creative cloud keeps trying to make me "update" my version of Acrobat DC. I do not have acrobat dc nor I want, my current acrobat does everything I want to do. I don't want to start paying extra for something superfluous.
How can I get the clouds to stop harassing continually update me, I accidentally chose uninstall several weeks ago, assuming that he would remove the horse - it deleted rather acrobat XI in my system taking all my preferences.
I tried to reach out on twitter, but for the time being without any resolution.
Hi, David Hemmings,.
Based on feedback from users that we set the dialog box in the new Cloud Desktop App creation 3.6 v to show Acrobat as "Try" rather than "Update" If you do not have right to his subscription.
Kind regards
Rave -
I have a Mac. My creative cloud will not update. Whenever I try to open photoshop its immediately blocked. Then the update appears and freezes. I had the problem concerns the month.
Hello
Please remove Creative Cloud app and Adobe Application manager using the-
Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
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My creative cloud said its update, but nothing is downloading!
I have a project to do and my creative cloud repeat its update, but it has stuck on 0% my indesign and photoshop are no where. I can't pay every month for something that's not going to work.
Hello
Please visit https://helpx.adobe.com/creative-cloud/kb/download-update-errors.html
You can also view updated Creative Cloud stuck at 0% and will not uninstall! and installation stuck at 90%, update stuck at 0%
Kind regards
Sheena
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Creative cloud end not updated. How can I solve this problem?
Creative cloud end not updated.
Maybe this link: solve common problems of activation and deactivation of creative cloud.
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I went to Adobe Creative cloud to install Bridge. I pressed the button download next to the bridge and my creative cloud now says "update installation...". "but the sequence is at 0% and will not get above. Please help me thank you all
Hello
Please quit Setup and then exit the creative application of cloud.
After that, restart the machine.
Let us know if that helps.
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When the creative cloud installs an update happens to 5%, and then he said: try to connect to the server. Any suggestions
Please refer to the document:
- Using creative cloud | Download error in the applications tab of Creative Cloud Desktop Application
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Stéphane
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Hello! O creative cloud is not updated. Lock 5%!
Hello! O creative cloud is not updated. Lock 5%!
Hi Issac,
Please check the help below document:
https://helpx.Adobe.com/creative-cloud/KB/Error_Code_2_failed_update.html
Kind regards
Sheena
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Can I know how to fix this problem
Hello Chai Liu Min,
Please see the links given:
https://helpx.Adobe.com/creative-cloud/kb/download-update-errors.html
You can also try another connection.
It will be useful.
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Bianka Attre
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Please check the system requirements for | Creative cloud, you can upgrade your system if allowing you to use applications Adobe Creative Cloud CC 2015.
If you who have the old version, see: download and install Adobe Creative Cloud applications
I hope this helps.
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I can't update the creative cloud. The update started, but froze at 5%. Can I uninstall and reinstall creative cloud?
Uninstall the application using the uninstaller CC:
https://helpx.Adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
Install new cloud creative app:
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I found the answer for a Max, but I need the flow of a PC.
Anyone know how to fix this error?
Hi Cyndi,
The solutions in this knowledge base article should help: Error Code 2 has no Creative Cloud Desktop app update
Basically, uninstall and then reinstall the creative cloud application.
Best,
-Dave
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Creative cloud does not updated?
Creative cloud does not updated?
I clicked on the X beside a new update since a long time and now im not getting new updates.
How can I fix it?
-Thank you
You can refer to:
Update connection creative cloud
CS6 update cloud failed and creative
Download cloud creative to troubleshoot and install questions
Concerning
Baudier
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Remove the unwanted creative cloud installed when updating CS6 (Mac)
I use several CS6 applications on my Mac (currently OS X 10.10.5, updated at El Capitan imminent), and today, I downloaded some updates when prompted by Adobe. (I do not use of clouds creative of products or services, I want to.)
After installation, I discovered that a folder called "Creative cloud" had been created and added to your 'Favorites' in my sidebar of the Finder. When I deleted the folder, a dialog box appears asking me to recreate it, but not identify what type of program had generated dialog! (I chose not to recreate). Adobe has also added a new point on my menu bar.
Why this software has been installed on my computer? What other changes he has? How can I undo these changes and remove the unwanted software?
I noticed that there is now a directory "/ Applications/Adobe Creative Cloud" on my computer which, thankfully, includes an uninstaller (although the uninstallation program is actually located a "/ Applications/Utilities/Adobe Creative Uninstaller.app of cloud cloud/Utils/creation"). However, in view of the events leading up to, I don't think convinced uninstaller eliminates effectively all unwanted software, that adobe can be silently installed on my computer.
More precisely, how to make sure this does not happen every time I then install an update of my software CS6?
I am particularly upset by that because I tried to read carefully what I was installing (even click on 'read more' or whatever the link says), and I met with absolutely no warning that Adobe was going to make these changes to my computer, or some way to give them. For me, which seems awfully close to the definition of malware. I was hoping that adobe would become more responsible on those issues, account held the incident in 2010 when they silently installed Growl to display promotional messages.
I hope someone can explain to me what was installed or modified, how can I delete/cancel the it, and how can I keep this from happening.
You can uninstall applications as shown here:
Uninstall or remove Cloud Creative applications
After you have uninstalled all applications CC, if you want to remove the Adobe Creative Cloud Desktop App, please follow these instructions:
Uninstall the creative cloud desktop application
You can also run the vacuum to ensure the remaining files are deleted after uninstallation of Cloud applications creative and Creative Cloud Desktop App:
How to run the CC cleaning tool
Related links:
Download and install apps Cloud Creative
Solve the problems of downloading and installation of creative cloud
I hope this helps.
Concerning
Megha Rawat
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