CS6 still missing library

I bought another CS6 included some Production Premium Suite upgrade, and the library contains not active.  Note, I don't have a previous version of reminder and the upgrade was made possible by my Design Premium CS5.5 owner.

I followed the instructions from Adobe support for lack of library content to http://helpx.Adobe.com/x-productkb/multi/library-functional-content-missing.html with negative results.

Please see library, title templates, model projects missing: first Pro, After Effects, Encore CS5 - CS6 - http://helpx.adobe.com/x-productkb/multi/library-functional-content-missing.html for links to day for functional content, and Premiere Pro.

Tags: Encore

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    Encore_Empty.jpg

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