CUCM was stuck

Hello

My client told me their CUCM running on BE6000M has been blocked twice last week. He was running very stable in the past. When the problem occurred, the address IP of CUCM wasn't to pings and CUCM was not logined via SSH. They need to turn off the CUCM, then on to fix. Is there someone who has the idea to address the issue?

Thanks in advance,

Eric

I would check the back end with of VMWare VSphere (such as if there is a hardware problem on RAID backup battery is ok memory/CPU is under control or HDD does not work out of space or any performance on the HARD drive problem - too much IO at disk or a physical network adapter is having issues on VMWare). Virtual memory could be another culprit...

Tags: Cisco Support

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