Curvature tool no longer works

Hello, with the latest updates for Adobe Illustrator CC, I discovered the curvature tool no longer work.

If I use it on an existing file or a newly created project, when I click on the instrument I get a popup: "the operation cannot complete because of an unknown error. [IMPORTANT] ». So if I click on the artboard, I get the same error.

Also, when I launch Illustrator, I get this: "the operation cannot complete because of an unknown error. [SExi] ».

The installation is fresh, as I recently formatted to install Windows 10. Settings come from the old facility, where I got the error at startup.

So, can anyone help me solve this?

Fuzzeman,

Was this a new installation?

Especially if not, it may be best to reinstall using the way complete three steps (the otherwise strange things may persist):

(1) uninstall (check the box to delete the preferences),

(2) run the cleanup tool, see the link below,

(3) reinstall.

To uninstall:

https://www.Adobe.com/cfusion/search/index.cfm?loc=en_US&term=uninstall&cat=support&produc t = illustrator & auto = 1

To use the cleaning tool:

http://www.Adobe.com/support/contact/cscleanertool.html

You can try to jump 2) and see if it works without him.

Here are the instructions for the use of the cleanup tool:

https://helpx.Adobe.com/creative-cloud/KB/CC-cleaner-tool-installation-problems.html

Tags: Illustrator

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