DC subscription and the product under the same ID-based key will not activate

We have an umbrella account that has 50 + XI Standard and Pro standalone key on it. It also has a Pro XI subscription. Worked well until the DC line was introduced. We have a subscription Standard DC which also worked well, but now we must make more independent products STD and we run by activating them because they oppose the subscription to DC problems by telling us that it is already activated on both machines, apart from the fact that we used the serial number for installation and verification must go against this series. I managed to get a working account multiple-time install/test/CCCleaner/fake Adobe until he took once, but it won't. I have to get 5 more and it will be a huge pain to make me consider alternatives to acrobat. Is there a way to solve this is by moving the subscription to another account (deal with it when they fail to work down the road) or fixing the back-end for activations to actually work. Or an installer that does not use CC account? If there is a problem, the system should prevent us to buy several of these the same account.

Tomas,

Please contact our support team using the following link, contact customer service .

Kind regards

Guinot

Tags: Adobe

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