Dell E310 - toner does not work?

Hi all

I have the Dell E310 printer. I bought the new original toner Dell E310/E514/E515 series P7RMX, but it is not possible to put the toner in the Dell printer. It seems that this toner is too small for y. Where would be the problem? The previous toner was Dell E310/E514/E515 series KJ0Y3, much larger size. What is the P7RMX and the KJ0Y3?

Thank you for your help and answers.

V. Vavra

V. Vavra,

KJ0Y3 and P7RMX are part number of toner cartridges, the first for the boat - with toner provided with the printer and the second for the toner to high performance that you have purchased.

Toners are the same size.

From your description the P7RMX is too small, I think it's because when you remove the toner from the printer KJ0Y3, he is still committed to the drum as shown below

You will need to separate the toner into the drum by pressing the blue lever on the lower left corner.  The two parts will be released easily as shown below.

After that, insert the new P7RMX toner into the drum and the location of the assembly combined again in the printer.

I hope this helps.

Tags: Dell Peripherals

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