Disable the shift click

Hello
is it possible to disable the "RemoteScan User Interface", which can be called with pressing SHIFT while clicking a scan button?

The problem is:
our software is used in municipalities, and they are not allowed to change any settings... but last week a "funny guy " discovered the possibility with SHIFT + click and is now scanning very large data (about 1 GB or more). "."

So is it possible to disable this interface?

Thank you
Balflear

Hello Baflear. You can completely disable the UI RemoteScan, if you wish. This can be accomplished by logging into your customer account remotely - scan.com and by changing the default settings under account management. Under the option to display the User Interface, choose 'never show RemoteScan User Interface', and then click Refresh. Then, you will need to re - download and reinstall RemoteScan on your terminal or Citrix server so that the changes take effect. If you need help, do not hesitate to contact our support team.

Tags: Dell Tech

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