Download LR5 and first use
I just bought LR5. I installed it on my PC. the LR5.6 icon on the hard drive. However, when I click on it, I get a window asking me to sign up for the free version. It is the only option I have. so I have not been able to actually open LR. can someone help me please?
seems trivial, but it is not... Thank you in advance for your help!
PS: when basically, you cannot run an adobe product, is there not a support line, you can call? I'm based in France, and it is there absolutely no number anywhere...
just to let you know how it got sorted, if you are interested:
After a lot of frustration and 2 friends "Tecchie" trying to help me and not to know, I finally called Adobe customer support! Basically, what happened is that in the process of download LR, I signed up for the cloud (they invite you to do so) and ended up downloading the version of LR cloud, instead of the standard version of LR. then of course my serial number was not working.
technical support helped me disintall version I had downloaded and send me a link to the appropriate injector.
Tags: Photoshop Lightroom
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LR5 installation and first use
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Thank you for your replies and suggestions!
After a lot of frustration and 2 friends "Tecchie" trying to help me and not to know, I finally called Adobe customer support! Basically, what happened is that in the process of download LR, I signed up for the cloud (they invite you to do so) and ended up downloading the version of LR cloud, instead of the standard version of LR. then of course my serial number was not working.
technical support helped me disintall version I had downloaded and send me a link to the appropriate injector.
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