Download test pro XI when I already running standard XI?

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• Problem with Acrobat Pro XI on pc already running Standard XI

  Hello

  I have a windows pc with Adobe XI Standard installed on it. I installed Pro XI but now when I try to use it, he asks the serial number with the most recent option on the drop-down list is only for XI Standard.

  then when I enter the serial number, it is said that calling it a product could not be found on this pc and therefore can't use it at all, any ideas how to resolve this?

  Sincerely, Rachel

  You purchased an upgrade to Acrobat Standard. Now you must prove that you have Acrobat Standard by entering the serial number of the product (the old copy of Acrobat Standard). Also, separately, will ask you for the new serial number. Remember to keep the TWO forever, because you will need to reinstall.

• Hi, I bought and downloaded Adobe Pro, but when I reached installation and type my serial number, I get an error that it is inactive - can anyone help?

  Hi, I bought and downloaded Adobe Pro, but when I reached installation and type my serial number, I get an error that it is inactive - can anyone help?

  Adobe is a company that you bought?

  Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  -http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

  - and http://forums.adobe.com/thread/1038761

• How do I download/install Lightroom 5 when I already bought the product itself?

  I bought Lightroom 5 by itself (not as part of a plan or a subscription) in 2014 and have used it since. Now, I have a new laptop and want to install Lightroom on it.

  I looked on the website and I can't find a download link for this product I already own.

  Could someone show me where to go?

  Hi sheltonl49615642,

  Please visit this web page to download Lightroom 5:

  " https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html (updates for Win / Mac)

  This page can also be useful as (almost) all of the downloads are listed:

  " https://helpx.adobe.com/download-install.html

  Kind regards
  Maurice

  This answer was helpful? Please consider marking it as 'Useful' or 'Right answer' (as appropriate) to help future customers with the same problem. Thank you!

• Why can not download OSX El Capitan, when my Mac running OS x 10.6.8

  I tried to download OSX El Capitan, but it says that it can not be downloaded on my MacBook. I have OS x 10.6.8 running and it seems to be the minimum required. Help, please.

  Yes, you can update to Snow Leopard, but if your Mac is eligible.

  read this update of OS X El Capitan - Apple Support

• Missing profile - cannot create new one - uninstalled FF - revenue W8.1 said earlier - already running when you try to re - install FF - many reboots VIPRE IS

  original error was "already in the process of running FF" - not the view in the task manager - not could close - restarted several times - same results - uninstalled FF and tried the download & installation of new - same message "already running." W8.1 revenue by about 3 weeks (3 updates) - same result when installing FF = already "running." After the message "already running" is always the profile is missing or inaccessible.

  Do the same thing with TB BTW. Using the latest version of VIPRE internet security on automatic update. Nothing like on a W7 and XP machine on the same LAN. Is there a virus on corrupting FF? Scan VIPRE says nothing about the machine of 8.1...

  See:

  • https://support.Mozilla.org/KB/how-run-Firefox-when-your-profile-missing-or-inacc

  This is usually caused by a problem with the file profiles.ini and the profile marked as the default value = 1 in this file is no longer present on the hard drive.

  • Windows: %AppData%\Mozilla\Firefox\
    C:\Users\ < user > < profile > \AppData\Roaming\Mozilla\Firefox\Profiles\.
  • Linux: ~/.mozilla/firefox/
  • Mac: ~/Library/Application Support/Firefox /.

  You can use one of them to make the Creation/use of a new default profile for Firefox:

  • Remove the profiles.ini file to force Firefox to create a new default profile
  • Use the Profile Manager to create a new profile
  • Use "Choose a folder" when you create a new profile to select the location of a lost profile and recover this profile
  • http://KB.mozillazine.org/Profile_Manager
  • https://support.Mozilla.org/KB/managing+profiles
  • http://KB.mozillazine.org/Profile_folder_-_Firefox

• I have and try to reinstall Photoshop CS5.1 on a Macbook Pro running El Capitan (OS10.11.2). I downloaded DesignStandard_CS5_LS1.dmg but when I double-click installation I get the message 'Install' is corrupted and cannot be opened. You must eject the dis

  I have and try to reinstall Photoshop CS5.1 on a Macbook Pro running El Capitan (OS10.11.2). I downloaded DesignStandard_CS5_LS1.dmg but when I double-click installation I get the message "'Install' is corrupted and cannot be opened. You must eject the disk image. "Someone knows what's going on? I tried to download with Safari and Firefox, but the same thing happens.

  This information is a MUST to install old programs on Mac El Capitan

  -You can't get the same error message, but these two links will help with older programs

  Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 can help (also for others than CS5)

  -also a TEMPORARY security change https://forums.adobe.com/thread/2039319

  FAQ on the Mac 10-11 https://forums.adobe.com/thread/1979303

• l get one "this application cannot run on your pc" when I try to download flash player for my new Surface running windows RT

  I get an error "this application can run on your pc" message when I try to download flash player for my new Surface running Windows RT.

  If you have downloaded Flash player from the Adobe Web site, you will have the version that is compatible with the x 86 / x 64(Win 7, Win8 Pro etc) which does not work on your Windows RT Surface. This is because Windows RT running on ARM processors, and programs written for x 86 / x 64 cannot run on RT.

• Is it possible to download Premiere Pro CC 2015 and still keep your version of 2014? No other applications AQdobe seem to do that but PP2015 delete 2014 when it installs.

  Is it possible to download Premiere Pro CC 2015 and still keep your version of 2014? No other Adobe apps seem to do that but PP2015 delete 2014 when it installs.

  I think that there is an option hidden semi DOES NOT remove the old version when you install the new version... for this, click in the installation screen

  If you have already had your previous version removed, you should be able to recover

  Previous through Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous

  - and if you have Cloud application manager 2015 https://forums.adobe.com/thread/1906752 of difference

• Where can I download Acrobat Professional 10.0 when I already have a license?

  Where can I download Acrobat Professional 10.0 when I already have a license?

  Hey heatherl28478704,

  You can download Acrobat X from the link mentioned below:

  Download Acrobat products | Standard, Pro | DC, XI, X

  Start the trial version of the software. In the Activation dialog box, click enter serial number.

  Enter the serial number of the product and activate your license.

  Try on your side and let me know how it goes.

  Kind regards

  Ana Maria

• When I try to open Firefox it says it is already running... I tried to uninstall, but it says it works... but it's not.

  It will not only open when I try to open... it says, he is already running, but is not. I tried to uninstall it, but it won't uninstall, because he says that the program is running.

  These questions can also be caused if the profile is set as default (default = 1) in the profiles.ini profile is missing.
  
  One possible cause is a discount action zero who has failed somehow to supplement and update the profiles.ini file correctly.

  • http://KB.mozillazine.org/profiles.ini_file

• I DOWNLOADED FLASH PLAYER BUT WHEN I TRY TO WATCH A CLIP IT IS SAID TO GET FLASH PLAYER, I HAVE ALREADY. I CONTINUE TO DOWNLOAD, BUT IT DOES NOT ALWAYS HELP

  Question
  I DOWNLOADED FLASH PLAYER BUT WHEN I TRY TO WATCH A CLIP IT IS SAID TO GET FLASH PLAYER, I HAVE ALREADY. I CONTINUE TO DOWNLOAD, BUT IT DOES NOT ALWAYS HELP. Thank you

  --> Updated Firefox to version 10.0.1

  • How to download and install Firefox on Windows

  Follow the suggestions mentioned in the section "Flash does not work properly or will not update" in the following article:

  • Flash Plugin - maintain and troubleshoot

  Check and tell if its working.

• I get an error message saying that firefox is already running when I try to open it, but firefox does not work it became more frequent in the last week

  When I try to open firefox, the firefox message is already running on this computer I had a few times in the past, but it has become more common recently. I know that the application is not running. Thus, the only cure is to restart my computer then it's ok.

   hoping someone can help
    kind regards Paul
  

  Probably a process firefox.exe "hung."

  Firefox crashes when you close

• When I try to open up firefox it just starts flashing like crazy, then firfox say is already running when it is not. I tried to uninstall and reinstall and it did not work. I can open internet explore

  When I start Firefox, it just blinks like crazy and will do nothing. I got a message that Firefox is already running. Internet Explorer still works

  This has happened

  Each time Firefox opened

  Is a few days ago. Do not remember whether or not she began before or after I removed macafee and added norton

  I don't know what could be the cause of the problem, but you can try opening FF in Safe Mode. I don't know if I can help if it does not work.

• I cannot download my purchase, even when the album said that has already been paid, what can I do?

  I cannot download my purchase, even when the album said that has already been paid, what can I do?

  What happens when you try to download it? And you try to download from the purchased for example section if using iTunes on your computer, click on your name / icon to the top right of iTunes then click purchased on the popup.

  If it does not show there then check if you have hidden it: mask and unmask purchases iTunes or iBooks on your Mac or PC - Apple support