Download trouble after new subscription

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  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

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  I am a member of the University faculty who had Acrobat installed on my work computer from home. A student this term plagiarized a document and visiting the paper mill, that paper was plagiarized from, my computer has been infected by a virus. Ultimately this made it necessary to install most software Dell systems drive in my computer. However clearly Dell reinstalled a somewhat different membership Adobe Acrobat during the repair process. I used to be able to edit my PDF files directly from the document without having to export to Word (for example). I need it for my work, so I clicked on the option 'subscribe to this feature' on one of my existing PDF files. I learned shortly that I am committed to pay $19.99 / month for the privilege to edit my PDF files in any mode. However, when I try to do anything - I'm unable to change the text.

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  Thanks for your reply. I discovered that the new subscription download do not erase my files. Thank you

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  Unfortunately, it is not possible for us to combine both subscriptions.

  I see that you have an Adobe account under the same email as with forums. I see that you bought simple images, but we will not be able to provide you with a refund for the same.

  You can always go ahead and Contact the customer for any other alternative.

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

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