drive does not have the ability to access this service - paid subscription

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• I get a message saying "drive does not have the ability to access this service and I just paid for 12 months (FOR THE SECOND TIME) in the last two months!

  I get a message saying "drive does not have the ability to access this service and I just paid for 12 months (FOR THE SECOND TIME) in the last two months!

  Hi phillipt84805120,

  Make sure that you have the latest Adobe Acrobat Reader DC (Adobe Acrobat Reader DC install for all versions) installed on your computer to use the services of export to PDF as the older version of Reader support any more.

  Alternatively, you can use services online at https://cloud.acrobat.com/exportpdf

  Let me know if you are still having a problem.

  Kind regards

  Nicos

• My computer says "drive does not have the ability to access this service" when I am trying to connect and to convert a JPEG to PDF.

  My computer says "drive does not have the ability to access this service" when I am trying to connect and to convert a JPEG to PDF. That's the only reason I pay for access to Adobe Reader...

  Why used it allow me to do this? I have done several times before.

  Hi tinas,.

  Looks like you may be using an earlier version of the player, which now is no longer able to access the services Cloud of Document PDF. Please visit: Error Message: "Drive doesn't have the ability to access this service."

  You can download the most recent version, CD player, of https://get.adobe.com/reader.

  Best,

  Sara

• Error message: drive does not have the ability to access this service.

  Trying to convert pdf to Word Doc.  Error, said that drive does not have the ability to access this service.  I use this program all the time.

  Download and install Acrobat Reader DC.

• I bought a license of adobe product, which allows to transfer PowerPoint to word in March. But when I want to use it today, there's a wrong message "drive does not have the ability to access this service!

  I bought a license of adobe product, which allows to transfer PowerPoint to word in March. But when I want to use it today, there's a wrong message "drive does not have the ability to access this service!

  That looks like you are using an older version of reader; See https://forums.adobe.com/docs/DOC-5891

• I have a subscription to Adobe export in PDF, but when I try to access my account (enter my email and password) I get the error message: drive does not have the ability to access this service. What I am doing wrong?

  I had a subscription to the application for export to convert PDF files into Word documents for several years with no problems. Now, when I enter my email address and password, player tells me that it cannot access the service. I know the password is correct, because it works on Adobe's Web site. If something has changed? Why can't I access the export function that I used before and that I paid for?

  Hello

  Try to access this service by means of travel.

  https://cloud.Acrobat.com/EXPORTPDF

  Let us know if you encounter any problems at the moment or it works fine.

  The password you enter must be a saved password associated with your Adobe ID

  Concerning

  Sukrit diallo

• I'm trying to convert a pdf file to word and get a message saying "player does not have the ability to access this service" that's what I thought, that I paid for.

  I can't Adobe reader to convert a PDF to Word file. I did it a dozen times one moment, I get the notice "player has no access to this service. Is it because of something in the document or I do something wrong?

  You might want to take a look at this: Error Message: "Drive doesn't have the ability to access this service."

• I was charged for the adobe pdf exporter but I can't connect and I get a message that says the drive doesn't have the ability to access this service

  I can't access my account in reader order to use the service of exporter of pdf that I paid for.

  Install and use Acrobat Reader DC.

• I'm trying to convert a word doc into a pdf file (which I've done 100 times) but now when I connect and press 'convert' after selecting the file it gives me a error message that says "player doesn't have the ability to access this service?

  I'm trying to convert a word doc into a pdf file (which I've done 100 times) but now when I connect and press 'convert' after selecting the file it gives me a error message that says "player doesn't have the ability to access this service?

  Install and use Acrobat Reader DC. You can not use previous versions more.

• Reader doesn't have the ability to access this service?

  Reader doesn't have the ability to access this service?

  Hi Jack,

  Please visit https://cloud.acrobat.com/exportpdf and sign in with your credentials.

  Thank you

  Abhishek

• Reader doesn't have the ability to access this service.  What does that mean.  My subscription is released.

  I paid my subscription and used to be able to convert pdf to Word documents.  Now when I try to do it I get the message "reader has no access to this service.  What do this mean and what do I do to get this service?

  Hi Claudia,.

  It seems that you have an old version of the Adobe Reader software installed on your computer that supports not more services to export it in PDF format.

  You can download & install the latest Adobe Acrobat Reader-DC using this link Adobe - Adobe Acrobat Reader DC Distribution & sign in with your Adobe ID to use pdf export services.

  Otherwise, you can use the https://cloud.acrobat.com/exportpdf online services

  Let me know if you are still having a problem.

  Kind regards

  Nicos

• PLAYER DOESNT HAVE THE ABILITY TO ACCESS THIS SERVICE

  I get the above message when trying to convert a file in Word. First time this has happened. Do you know a way sttings that? I need conevert file in word to add a header/footer and remove a couple of private details.

  Thank you

  Rob

  You need Acrobat Reader DC to access Acrobat Reader service.

• Ability to export to PDF to Word, but when trying to make the reader says it doesn't have the ability to access this service to buy

  Help, please

  Hi Chris,

  Please install CD on your system: Adobe - Adobe Acrobat Reader DC Distribution

  Kind regards
  Rahul Tyagi

• I'm trying to convert a PDF to word, but keep getting a message reader saying only has the ability to access this service

  I'm trying to convert a PDF to word document, but get a message that says reader doesn't have the ability to access this service.

  I have done this many times before, but seems only the last days he began to happen...

  Sue

  Hi suee63752152,

  Make sure that you have the latest Adobe Acrobat Reader DC (Adobe Acrobat Reader DC install for all versions) installed on your computer to use the services to create a PDF file as the old version of Reader support any more.

  Alternatively, you can use services online at https://cloud.acrobat.com/convertpdf

  Let me know if you are still having a problem.

  Kind regards

  Nicos

• Why squeeze foutmelding ik "Drive has not the ability to access this service" als ik een try PDF you i.e. Excel, said very wel naar in mijn subscription zit?

  Why squeeze foutmelding ik "Drive has not the ability to access this service" als ik een try PDF you i.e. Excel, said very wel naar in mijn subscription zit?

  Hi marcb53473002,

  Make sure that you use last DC of Adobe Acrobat Reader Acrobat Reader DC Learn & Support to use the services of export it to PDF help of Acrobat Reader | Export PDF to Acrobat Reader DC , as older versions does not now support.

  Alternatively, you can use export to PDF of https://cloud.acrobat.com/exportpdf online service

  Kind regards
  Nicos