Duplicate e-mail notifications sent to suppliers
Hi Oracle Community-
Some of our suppliers are complaining that they receive notifications by e-mail in doubles. We noticed that one of the duplicate email addresses has been added with the '. AMERICAN' language according to article Oracle suffix, 'suffix of language (i.e. "."). AMERICAN") is added to the e-mail address of the provider in the notice of purchase order Email (Doc ID 427969.1()'. '.
Although Oracle recommend a patch to fix this problem, I'm reluctant because we use iSupplier for notifications and the position of the buyer for create/update all purchase orders. The article States, "this 12.1.x solution will change the field in the email to the supplier of a combination of vendor and site name of the provider instead of concatenated with the language code e-mail address." This change is applicable to the purchase orders created or updated using the purchase orders form and not to the purchase orders created or updated using the center of the buyer." "
In addition, the article does not mention that these "." AMERICAN' suffixed emails are duplicate notifications. In my case, they are.
Please let me know that someone has any suggestions, or if all goes well, a solution to my problem.
Thank you, Donna
As you already use iSupplier, I would recommend updating field medium of Communication with the NULL value instead of send and see how it goes.
Tags: Oracle Applications
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