E5 - 571 is impossible to activate windows after using factory reset software

Hi guys,.

So I have an E5-571 I had to wipe with Acer recovery software. I choose the full erase option which reset my computer to factory conditions. Unfortunately, my computer is now always tells me that I need to activate my copy of windows. I used to Belarc advisor to get my product key, but Windows is say that the key didn't work. In addition, I bought a copy of Windows 8 Pro from my school and I tried this key and it did not work. Would purchase Acer recovery media and use that allow me to have an activated copy of windows? Or otherwise, if I installed Windows 8 of my school and used their product key, would this work?

Thanks in advance for any advice.

From your question, it seems that you have Windows pre-installed by Acer. If this is the case, we recommend to contact Acer support via the link below to get your Windows key:
http://www.Acer.com/AC/en/us/content/service

Hope this will help you.

Tags: Acer Laptops

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