Empty email responses

I use El Capitan version 10.11.5.

When I try to reply to an email, often the Mail app (Version 9.3 (3124)) will open a completely blank template. It also doesn't then allows me to close the blank template of mail. This happens only occasionally and is often solved by restarting my Mac. A reflection on why this happens and how to prevent what is happening?

IF you have installed Trusteer, remove it.

C.

Tags: Mac OS & System Software

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