envelopes Sales

Photosmart 7510 & D7560 h - when printing envelopes the printer leaves marks of black ink on the side of each envelope. Help? Jonblar

Hi jonblar,

I found a few solutions that you can try if meet you the drool, smudges or splashing on the printed ink. You have expressed that you do not understand my suggestion to try another program, I want to say, that is if you print work you could try printing from another program to remove the program as being the root cause.

This problem occurs when you print on paper of plan? If not my sneaking suspicion is that paper or the print settings are the cause of the problem.  Step 2 in the link above describes the verification of print settings and describes how.

If this does not resolve the issue I would like to know if you have a Mac or a Windows operating system and that you have. In case you need other ideas, I will be able to provide more specific recommendations specific to the operating system.

Please let me know if it helps.

Tags: HP Printers

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    We are passionate about the Community Forum of HP!

    We are not a direct conduit to the HP Technical Support / sales; We cannot answer questions about exchanges or other related information.

    Your printer supports the Creation of custom paper sizes

    In the How to Section:

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    Section: custom paper sizes

    When you see a post that will help you,

    Who inspires you, gives a cool idea,

    Or you learn something new.

    Click the 'Thumbs Up' on this post.

    Fixed / responded? Click this post accept as Solution to help others find answers.

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