ENVY of HP DV6 7214TX: want to Hp Dv 6 stuck on restart the notebook after adding the 2nd drive hard trolley

I do not use blue ray. so I bought a new SSD. I put in the main area of the hard drive in the laptop and put the 1 TB hdd disk in the 2nd drive hard carriage and insert it in place of blue ray player.

Everything work fine except one.

Whenever I restart the computer it's stuck on the first screen on reboot.

It doesn't happen when I stop the computer. When I hit the power button, it starts up fine. but on reboot it still stuck on the first screen.

is my 2nd carriage of failed hard drive or there is another problem.

Its pretty weired tha on turning off the system starts, but on reboot it stuck on the first screen after startup

Any ideas what solutions are

Thank you

Fassi Fihri

Hi @FarooqAbdullah,

Thank you for visiting the Forums HP's Support and welcome. I watched your problem on your laptop dv6-7214tx HP ENVY and issues with a start with your new SSD. You can reset the BIOS with this document by selecting the reload the default BIOS settings. Who has helped others as she seeks the new SSD.

Note Remove all USB devices. Disconnect all devices of non-essential, as these can cause some problems.

Here is a link to the HP Support Assistant, if you need it. Simply download and run the application and it will help with the software and drivers on your system.

I hope this helps.

Thank you.

Tags: Notebooks

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