Error code: 80070490, when you try to do the factory reset.

Hi, my laptop is Dell Inspiron 15R SE and my window always freeze once I started my pc for a few minutes... the Task Manager and the window are freezing and he wouldn't recover more, I have to shut down the pc by now the power button as restart or shut down takes forever to fill.

I did test of ePSA, and my pc is all green (extended test since)

I don't know what to do so I decided just to do a factory reset for pc.

But what happens is the window give me the error code: 80070490. And it does not allow me to do the factory reset.

Annex: this image is the result of using my Dell system health check.  (Mcafee is always automatically disabled)

And another is BlueScreen Troubleshooter


Tags: Dell Software

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