Error Installing SP6 creative cloud update
I've been a Photoshop user since version 7 and have updated to the latest version whenever a new was introduced. Last week, I moved on and that you have purchased a subscription cloud creative for the Photoshop application, and it appeared to install correctly (not on the first attempt, however). My SP6 installation was converted accordingly to an extended SP6 installation and everything seems to work properly.
However, around 6 or 7 June I received a notice that an update is available, so I followed the instructions to download and install it. That's when the trouble started. After taking a few hours to download and install, the installation failed with the following message:
Errors encountered during installation. More details (link). (U44M1P7)
I unzipped the log file and it said "corruption has been detected. He advised the uninstall and then reinstall the application and then retry the update. I followed these instructions, which took hours, and guess what: I get the same exact error! Can someone let me know how to solve this problem?
OS: Windows 7 Home Premium with the latest updates installed. Hardware: Dell Studio XPS 9100 (Core i7 Processor)
Hi jdp3az,
Please visit the Doc KB: http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-upda tes-HYPERLINK
Tags: Adobe
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