error messages that interfere with downloads

When I try to download an application required for my printer, I get systematically 2 different error messages:

I. Windows Udate is updating. Try again later.  To fix this, I turned off automatic windows update, but still does not help.  There is nothing to update but still error.

2. that you are not connected to the internet.  Connect and try again.     I am connected to the internet, so this error message is in error.  I turned off my computer several times.  I turned off my router also several times, but these error messages keep interfering with my attempt to download software that I need for my printer.  Help please...  Michelle

Hello

Thanks for posting your query on the Microsoft Community.

According to the description, I understand that you get the error message.

This could be due to system conflicts.

I first suggest you try the steps mentioned in the article below and check if that helps.

http://Windows.Microsoft.com/en-us/Windows-8/how-solve-connection-problems-Windows-Update

I suggest that you have to temporarily disable the antivirus security software installed on your computer and check if that helps.

Warning: Antivirus software helps protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you have to temporarily disable it to install other software and/or any relevant issue, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks by malicious software.

Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

Tags: Windows

Similar Questions

Maybe you are looking for

  • Question GPU on Qosmio G30

    I have a problem - it seems that the GPU is fried on my Qosmio G30.But the problem is that I bought my laptop in Russia and now I'm in the United States. So the question is - is it possible to repair my unit in the United States?

  • HP7500A printer use Visual indicators under the touch screen

    There are Visual indicators 'print' named 'fax' 'scan', 'copy' 'web '. below the touch screen of my HP7500A multifunction printer. Initially, I thought that these are the access keys; There is however no working when I press on them. What is the func

  • not able to use my own alarm

    Initially, there was an option to use two songs I have that my alarm or choose integrated alarm signalsBut by mistake I clicked on the always just the once optionNow please let me know how to cancel it

  • Files Word will not be open by double-click.

    I get a run or save option and select run but receive nothing. Can use open with, but it's very slow. Options for files in the folders in the control panel is correctly set to open files with doubleclick

  • BB10 Push notification: PushPayLoad

    I'm developing a c# application that can send a push notification to BB10 devices using Blackberry Internet Service, I found a code it works well, however I don't know how to add custom to the push, data data that can be access with the push as pushP