error messages that interfere with downloads
When I try to download an application required for my printer, I get systematically 2 different error messages:
I. Windows Udate is updating. Try again later. To fix this, I turned off automatic windows update, but still does not help. There is nothing to update but still error.
2. that you are not connected to the internet. Connect and try again. I am connected to the internet, so this error message is in error. I turned off my computer several times. I turned off my router also several times, but these error messages keep interfering with my attempt to download software that I need for my printer. Help please... Michelle
Hello
Thanks for posting your query on the Microsoft Community.
According to the description, I understand that you get the error message.
This could be due to system conflicts.
I first suggest you try the steps mentioned in the article below and check if that helps.
http://Windows.Microsoft.com/en-us/Windows-8/how-solve-connection-problems-Windows-Update
I suggest that you have to temporarily disable the antivirus security software installed on your computer and check if that helps.
Warning: Antivirus software helps protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you have to temporarily disable it to install other software and/or any relevant issue, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks by malicious software.
Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.
Tags: Windows
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