Error when trying to renew the certificate created by Adobe Reader

A digital signature (certificate of basic Windows) was of has now expired. It has been used successfully for several years.

The user can no longer use this signature to sign Digital Signature on Documents Adobe PDF fields.

It is the first time that we are trying to renew this certificate. Before, we used to create a new certificate.

When trying to renew the certificate using the Certificate MMC snap-in (Certificate Manager), we get the following error:

"request contains no certificate template information.

WindowsCertificateManagerSnapIn.jpg

ErrorWhenRenewWindowsCertificate.jpg

ErrorWhenRenewWindowsCertificate3.jpg

Any help to activate the use of the Digital Signature certificate renewal will be greatly appreciated?

Tarek

Hi Tarek,

There are a number of things at play here. First to the top, we will place terminology. What you ask the subject isn't a digital signature, but rather a digital ID. Think of this as similar to the world where the digital ID is equivalent to a pen and paper is used to create the digital signature, just like the feather is used to create the wet ink signature.

What you need to do is called a key roll on, where you give up the public key to prolong his life. The big question is how can you resign from the public key, and the answer is that you need the original certificate signature request (CSR in geek speak). Of course you don't have the CSR because you don't get one when you use Acrobat/Reader to generate a self-signed digital ID. Probably, this raises the question, what is a self-signed digital ID? A start of the process of generation and build a digital ID initially generate you the key private and public key. However, there is a bit of textual information that is also packed with the public key, such as your name, address (postal or e-mail). The public key and text information is packaged in the CSR, so you have the private key and CSR sitting there separately. The next step is to send the CSR to the issuer and to sign with his private key. At this point the issuer name, validity period, serial number and other information are package upward in the public key certificate file, which, incidentally, also contains the signature itself. Now you've got a signed with the corresponding private key, public key certificate sitting on your computer. If you take the two pieces and combine in a single file, you end up with a digital ID.

The thing is, when Acrobat/Reader generates a digital ID, it uses the private key to sign the CSR, so the digital ID that has ensued is known as "Self-signed" in the part of the public key of the file certificate has been signed by its own private key rather than be signed by a CA issuing. CSR is removed during this operation and you done with just a digital ID in self with a life expectancy of 5 years. The whole process is made as simple as possible for the end user, this is why there is no CSR that flying over so that they treat.

All that being said, your only option is to use Acrobat or Reader to create a new self-signed digital ID and start using that replaces the expired. You try to use Microsoft CAPI (Cryptographic Application Program Interface) to send the CSR to a CA to have them sign the CSR and return a signed public key certificate file, but I'm sure you guessed now, you do not the CSR to be sent, so MS-CAPI returns the error message you posted in red font. He can't really say that, but that's what it means.

I hope this helps.

Steve

Tags: Acrobat

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