Escalation of the Dispute of Charge

Hello

Several counts of Apple a few months old, I noticed on my checking account. I had problems with this before where my child charged in-app purchases, and Apple has been kind enough to help me with these. When I question them last time I asked if there was a way to take my out of my apple account credit card information, and I was informed that I couldn't. Well here I am almost a year later and I noticed that a lot of money has been spent in app purchases once more, and Apple was unwilling to help me. I searched the web and discovered that there is a way to remove my credit card information. If I had this information when I had the question previously I would have been able to avoid these latest charges. I wanted to know that because this information was not provided to me during my previous interaction with an apple billing agent, how can I increase my application to a Manager or above for that these charges refunded to my account.

Can someone help me with this please?

If you want to contact iTunes Support then there is a link "contact us" at the bottom right of each page here, or you could try: https://www.apple.com/emea/support/itunes/contact.html

You might have disabled the ability to make in-app purchases (and hidden apps from the App Store and iTunes Store) via settings > general > Restrictions on the device

Tags: iTunes

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