Every time I play a video game on my computer crashes. How to solve this problem or better to diagnose the problem?

Every time I play a video game on my computer crashes. How to solve this problem or better to diagnose the problem? Sometimes when I play a video game in the steam.

Windows 7

64 bit
HP e9300z
Processor: AMD Athlon II processor 4 620 X 2.60 Ghz
RAM: 4 GB
Graphics card: NVIDIA GeForce GT 220
It does not give me an error message simply stops and restarts auto.
When it reboots it just tells me that Windows has stopped unexpectedly.

First - check that you have the latest drivers for your motherboard chipset, your video device, your audio device and your network devices.  The first place to look for those who are on the Web site for your computer model & specific brand:

http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?product=4148392&LC=en&cc=us&DLC=en&lang=en&cc=us

When you select your operating system (Windows 7 64-bit) I see that HP ony supplies those who they provided with the system originally.  It's practically worthless.

http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4063&LC=en&cc=us&DLC=en&sw_lang=&product=4148392#n177

Yes, where to from here?  I would say that you should at least install the latest video card driver - as more modern games can use those strongly...

http://www.nvidia.com/object/Win7-WinVista-64bit-301.42-WHQL-driver.html

Download and install it.  If possible, you still have the original driver installed - this is more recent than most 30 months.

It's an AMD 785 G chipset card mother configuration, if their site is correct.  Looks like you can download and install latest drivers from AMD for this also:

http://support.AMD.com/us/gpudownload/Windows/pages/raid_windows.aspx

I'd say it's a good start.

What else?  It could very well be a heat problem.  Since it is a desktop - I suggest she get everything, buy some canned air for cleaning electronices and opening of this case and blow off any dust.  It can be quite the accumulation.  After blowing out, make sure that all the components that look like they 'plug' firmly/well connected.  Carefully.  Then, put the cover on and connect.

Make sure that there is enough air around the case - put a fan in front of him if you have to.

Tags: Windows

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