Example of Script for UCCX 8.5 deployment for a scenario of office help

Hi all

I'm looking to implement UCCX 8.5 initially for our help desk call center.   I wanted to see if anyone had an example script that I would be able to watch.

The scenario is an extension of the calling party calls 3333

The message that you have reached the IT Helpdesk

Press 1 for a State of the system systems

Press 2 to speak to a support Office Specialist, if all agents number our busy he would turn outward, outward services.

Press 3 for more specific support questions.

Any help would be greatly appreciated.

This is a high-level script that does what you want.  You would need to change the details of how you want it to work, but this should help you in the right direction.

Tags: Cisco Support

Similar Questions

  • Need an example of script for the waiting time expected

    Hello

    Does anyone have an example script that they can send me that indicates how and where to use statistical control of get and how to generate a prompt to read a message to a caller who says what is the waiting period?

    Thank you

    Chuck

    [email protected] / * /.

    There is a position in the queue thing.

    First you stor in the parameter value and then read it...

    My modified script which should explain is attached. You can actually use, but must change that I deleted my customer info.

    Please note so useful.

    Thank you

    Barnes.

  • PDF-to-InDesign script for the folio

    Hello

    I downloaded the script above to create a folio of pdf in ID6. I would use it to publish on devices Android, but understand that a Horizontal scrolling in the DPS should be turned off to enable the pinch to zoom on Android devices feature. However, when we use this script, it creates an article in ID 2 page (with the exception of the front and back covers), that is, when Horizontal scrolling is disabled, scrolling occurs on the Android device which makes it very confusing to navigate the magazine.

    My questions are, we can modify the script so that it produces unique page ID files and if so will pinch to zoom work with specific items?

    Thank you

    Charlotte

    Hello

    I adopted the script for several scenarios, which may be useful. It can certainly be more managed.

    Claudio, to answer your question, Yes, you can adjust the offset value in the script. I did it for our PDFs with versions below.

    I made changes in the script which include the following:

    1. Drop the required naming convention. Page names should be ordered now 1 - x. Ex: 1.pdf "Page, 'Page 2', 'Page 35.pdf', etc. I added a sort function to sort problems where there is a # different numbers in the numerical value of page. Note that the word "Page" is not necessary.
    2. This allows spaces in file names.
    3. Note that the script still requires the sidecar to the command files correctly. Folio Builder will import an article "Page 10" before "Page 2"when you perform an import multiple article.»

    Here is one who creates 1024 x 600 H & V. page layouts (target: Kindle Fire 7 "SD.) Note, due to a limitation of Android/DPS of the flattened chimneys not being is no PtZ, you can not PtZ.)

    Here is one who creates layouts of 1280 x 800 H & V. (target: Kindle Fire 7 '' HD Note, due to a limitation of Android/DPS of the flattened chimneys being don't not PtZ, you can't PtZ.)

    Here is one that creates only provisions of 1280 x 800 h. (target: light the fire 7 '' HD.) Given that this includes no flat batteries, you can use PtZ).

    Here is one who creates layouts of 1920 x 1200 H & V. (target: Kindle Fire 8.9 "HD Note, due to a limitation of Android/DPS of the flattened chimneys not being don't not PtZ, you can't PtZ.)

    We were just testing some of these options, in that no guarantees are these infallible. However, if you encounter a problem, feel free to shoot me a PM and I'll see if I can fix it for you.

    Concerning the PtZ is not not available for items flattened in the Android, my discussions Adobe viewers has no desire to fix this / add features to their current viewers focus on the air. When they release a viewer Android native (Q1?) it would probably be a valid request if it is not available from the start.

    See you soon

  • Perl script for deploying a virtual machine template

    Am looking for a perl script for the deployment of the existing models on Vsphere virtual computer. So far, I got access to the virtual machine. I saw that there is a utility called new-vm on the powershell. I'm running a linux machine and therefore seeking an alternative to perl. Kindly give me pointers or help me with some documents.

    Thank you!

    Well, I managed to create a virtual machine from the template using the vmclone.pl script, which is part of the vmware sdk. But post creation that he's not leaving means VM State is off. I'll have to find a way to start the virtual machine as well.

  • Export scripts for deployment

    Hello

    I am trying to create a version to export the DDL scripts for my schema deployment.

    Can someone help me please how to do this without using SqlDeveloper?

    Thanks in advance!...

    Published by: 907945 on January 24, 2012 04:34

    907945 wrote:
    I am trying to create a version to export the DDL scripts for my schema deployment.

    Can someone help me please how to do this without using SqlDeveloper?

    idea of rjama to use datapump should be easy.

    Another way to do would be to use DBMS_METADATA to extract the DDL in SQL * MORE and reel the results to a file.

  • How to deploy the jar file in WLS help ant script

    Hello

    Im trying to deploy a jar file in weblogic 10.3 using ant script and spin in the below error.
    "
    + weblogic.management.DeploymentException [wldeploy]: [J2EE:160177] application to ' / u01//RSJBObjects.jar ' was not recognized as a valid request type. If it is an EAR file, please ensure that the META-INF/application.xml exists. EJB - pots must have a META-INF/ejb-jar. XML or corresponding annotations exist. If there is a WAR exploded, the directory name should be fine with "constituent". RSRA requires a META-INF/ra.xml. A deployment of JMS should be an XML file whose name ends in '-jms.xml. A deployment of JDBC must be an XML file whose name ends with "-jdbc.xml". For other types of applications, see the documentation for WebLogic Server. +
    "

    When I try to deploy the same manually from the console, I get a warning stating that WLS thought this as a library and therefore proceed to deploy it as a library. After this warning, the deployment continues and ends.

    Problem is when I try to deploy it using Ant, it breaks at this stage.

    Y at - it all means that we can deploy a jar to WLS help ant script. It must be deployed as a library as other apps would use this jar.

    Cannot create an ear for this jar file file unique im.

    If there is no suggestion on can do you, please share.

    Thank you
    Vijay.

    Hi Vijay,

    The following example shows how to deploy a Java EE library named myLibrary whose source files are located in the directory for output/myLibrary:



    source = "myLibrary/exit" library = "true"
    user = 'weblogic' password = 'weblogic '.
    verbose = "true" adminurl = "" t3: / / localhost:7001 ""
    target = "MyServer" / >

    http://docs.Oracle.com/CD/E11035_01/WLS100/programming/wldeploy.html

    HTH
    Kind regards
    Sunil Polineni

  • Mode script for ANY c ++ function

    Hi all

    My goal was to use the pxi 5406 to implement features of frequency sweep. Right now, we use only the functions on the list of the frequencies of creation. There are four modes of release for the frequency list, signle, continuous, step by step and burst. We use the bleachers through fashion. It is painful to use this mode, since for each frequency, you need to send a rising edge, so if I have several hundred, it means I have to produce this amount of rising edges. This will generate a lot of buffer in another analog card.

    My question is, could I use script for the frequency list view? Or is there a smart way to achieve this? From the file of signal aid, he said that there are some c programe on script mode. But I can't find any examples in my computer. If you have any other, could you send me?

    Thank you very much.
    .

    Yami.

    Yami,

    The 5406 has the ability to run script mode. Only for her output modes are Standard function and frequency list. However, I believe that you can do what you want to do with the list mode frequencies. Assuming that you do not want to trigger you can put the camera in single or continuous Mode. Single will play your select frequency scan and then once completed, build:

    Continuous is similar, but you continue to repeat the signals to stop:

    All the above details are in aid of signal generators of NOR. I looked under the heading devices > 5406 > trigger > triggering Modes.

    With simple or continuous, you can specify the length of the waveform step, which could be a good starting point. With regard to the examples for c ++, I do not have, but if you look in the Start Menu, NOR-FGEN, National Instruments, examples, OR-FGEN C examples you can find a folder for "Sweep generator", there is a model and an example C you can look over your program after. I hope this helps!

  • This handy subtitles AE script for Mac works on PC?

    Hello

    Here is also after effects script, I used on the Mac for a while now (credits in header information), it generates subtitles to layer markers using a text file. It's great to burn in your subs and you do not have to enter timecode, just hit * where you want the line to appear/disappear. I hope you find it useful. My hidden agenda for the display is however if javascript there assistants can identify how to run on a pc (I searched for the original script for some time). Thanks in advance

    {

    Subtitle generator by! Rocky

    / / change by Colin Harman ( http://colinharman.com/ ) to work on a Mac

    //

    Save this code as

    'subtitles.jsx '.

    //

    Create a text file with your subtitles.

    Each line of text is the on-screen line.

    To have several lines on the screen at the same time

    just separated by the vertical bar (|) character.

    for example ' character talks 1 | 2 breaks in character.

    //

    Create a new layer of text in your publication, adjust its position.

    Make sure the centered text, so it's very nice

    Add markers (Numpad *) where each subtitle line should be shown/hidden.

    Run the script with the selected text layer, and select the subtitle file.

    Enjoy!

    function makeSubs() {}

    var layer = app.project.activeItem.selectedLayers [0];

    If (layer.property ("sourceText")! = null) {}

    file text var = File.openDialog ("Select a text file to be opened.", "");

    If (text! = null) {}

    var textLines = new Array();

    textFile.open ("r", "TEXT", "?");

    While (! textFile.eof)

    textLines [textLines.length] = textFile.readln ();

    textFile.close ();

    sourceText var = layer.property ("sourceText");

    var markers = layer.property ("marker");

    for (var i = sourceText.numKeys; i > = 1; i--)

    sourceText.removeKey (i);

    var line = 0;

    Subtext subTime, var;

    for (var i = 1; i < = markers.numKeys; i ++) {}

    subTime = markers.keyTime (i);

    sourceText.setValueAtTime (0, "");

    If ((i % 2) == 0) {}

    Subtext = "";

    }

    else {}

    Subtext textLines [line] = replace ("|", "\x0d\x0a");

    line ++;

    }

    sourceText.setValueAtTime (TextDocument (subText)) subTime, new;

    }

    }

    }

    }

    makeSubs();

    }

    I think that Mac have a sequence of different transport control. Try replacing this line:

    Subtext textLines [line] = replace ("|", "\x0d\x0a");

    with the more generic:

    Subtext textLines [line] = replace ("|", "\r");

    Dan

  • Script for the content data store

    Hello

    I'm new in the world of Vmware of scripts.

    I used powercli and real working examples of scripts to find my way.

    I am trying to create an inventory of the existing infrastructure of vmware.

    I have a list of all the VMS and their data store, but I also need a data store content.

    As:

    a list of all the stores of data in a data center.

    Download all the contents of the data store (folders, files vmdk, iso files, other files)

    A list of all the folders / files with VMservers still known in the inventory.

    The goal is to know if there are any files/VMservers on the data store, which are no longer in use and to check if we have duplicate in other data stores files

    Thanks in advance for any assistance.

    Best regards

    Dany

    Take a look at the data store provider

    Try something like

    dir vmstore: \-recurse

  • Scripts for indesign

    Hi all.  I wonder if there is a script for indesign that allow me to put the file name / and identifiers of color at the bottom of the Document.  Also, who will all place me information where I want.  For ex...   I want to send a task to plates and rather than manually enter the name of the file - Date and time - and colors on the bottom of the plate/file.  I know that when I go to export a file or print a file it is check box to put the information on the file page and it does what I want however he put the information too low on the plate.  He added the information down into the corner of the plate area and receiving not Burnt or processed in this area.  I need a script to back up the information, if we read.

    Hi cbishop01,

    First of all, I would not recommend research by sending your files to Indesign as postscript, if your normal process is a PDF workflow. PostScript does not support some features on various output devices. When the postscript from Indesign, you can run into CMYK printing issues when dealing with PDF files and other works of art that contain some transparency effects and mixing modes that cannot be interpreted by the postscript or cannot flatten properly.

    My employer uses a script Indesign, we have developed which can be something similar to what you are looking to accomplish. If your plate is always the same size, you can create a model of tax file in Indesign with job info, color chart, date and time, and you want to integrate the model tax. You can use a script Indesign to automatically update the model every time that you print in PDF format (which can be done by adding a custom ease menu item).

    Plate files vary from a file in a file, you can convert the file name, time, blocks of color name text in an Indesign library item and drop it right in the position desired on each individual plate installation. You will not have to change these items, you will only place a group element where you want to go.

    Is this something that will work for you?

    (example of a model of plate file)

    (example of slug color library item)

  • Java script for counting the text boxes

    I have 10 text boxes. Y at - it somehow I can create a java script for an eleventh text box so whenever you type a number into one of the 10 text boxes it adds the value 1. By example, if you typed a number to 4 number 4 text boxes come in box 11. I googled everywhere and I just can't understand the sense. Any help would be appreciated.

    Of course, it is possible. Let's say the text fields are called "Text1" to "Text10" and the last of them is called "Text11"

    Use this code as the custom Text11 computer code:

    var total = 0;
    for (var i=1; i<=10; i++) {
        if (this.getField("Text"+i).valueAsString!="") total++;
    }
    event.value = total;
    
  • advice of script for a beginner please

    I am a beginner, trying to enter VMware (winding maze lost in corridors...)

    With vSphere Client I can manually create virtual machines on our 5 ESXi host, producing an OVA of our product for distribution file.
    I am obliged to describe the process.

    Can I set up and configure virtual machines using only the ESXi console?

    VCLI (free download) allows Windows to create virtual machines on an ESXi host?

    Outline of what needs of script:

    • create a VM (this is the only bit that I was able to do it, using the console for ESXi)
    • install CentOS Linux using anaconda with kickstart script
    • Configure the virtual machine and the export

    Advice, tips or pointers to get this done will be very appreciated!

    Thank you very much

    Alan

    A few answers to your questions

    1. you will need to get an ISO of the CD of CentOS and store it somewhere on a data store.

    Once this is done, you can use the cmdlet Set-CDDrive with the IsoPath parameter.

    2. use the cmdlet New-VM , something like that.

    You get the default value of the bu NIC, just specify what portgroup to connect to

    $vm = New - VM - name MyVM - ID centosGuest - NumCpu 1 - MemoryMB (1 GB / 1 MB)-DiskMb (60 GB / 1 MB)-NetworkName MyPG

    3 see forces a VM to access BIOS screen on the next reboot

    4. use the Start-VM cmdlet

    Start-VM - $vm VM - confirm: $false

    5 once again with the cmdlet Set-CDDrive , but the use of the HostDevice parameter

    6 see specify bootable for a virtual machine devices

    7. do not apply. You change the boot order before starting the virtual machine

    8. who could perhaps be done with the Invoke-VMScript cmdlet and the bash ScriptType parameter. But I have not tested with CentOS.

    9. it's a little tricky. The external vSphere unclear when a program inside a guest what OS is finished. There are ways to send some kind of semaphores, see, for example, waiting for the customization of the OS to complete

    10. There are a lot of the cmdlet Set-availabe, i.e. Whole-VM, Set-NetworkAdapter...

    As a guideine, you should always try to translate your literally to scripts for automation of manual procedures. Sometimes, you should first rethink your account automation procedure.

  • Problem with Powershell script for vSpherePowerCLI

    Hello

    I am creating a script that clones of a VM environment VMware-model as much as I need.

    I found a script online, that should do it:

    ____________________________________

    SE connect-VIServer-Server 192.168.0.1

    Get-VMHost

    $host1 = "192.168.0.2".

    $template = 'template1 '.

    $datastore = "data1."

    $customization = "templtest".

    for ($i = 1; $i - 3; $i ++)

    {

    $tempvm = 'vServer -' + $i

    $array += $tempvm

    }

    foreach ($vm in $array)

    {

    $vm = New - VM - name $vm - model $template - $host1 - $datastore - OSCustomizationSpec $customization data store host - confirm: $false

    }

    _____________________________

    for example, this script should create 3 Template1 VMs with the names: vServer-1, vServer-2 and vServer3.

    But it creates a virtual machine with the name vServer-1vServer-2vServer-3.

    Can someone help me with this problem?

    Is there something wrong in education for?

    Thanks in anticipation,

    Alex

    Hi Alex,

    Before the statement, you must insert the following line:

    $array = @()
    

    This will initialize the variable $array as an empty array.

    Best regards, Robert

    Post edited by: RvdNieuwendijk

  • Where can I download the scripts for sample IX, SH patterns for 11g

    Hello

    I installed the server Oracle 11 g without sampling schemes. In the standard schema of the sample set, we had an example of information Exachange schema (queue) and a Historyschema of sale. However I don't get the sample scripts for these two schemas in my repertoire of the demo.

    Can you please let me know where I can get access to the scripts?

    I have a requirement for an OLTP data store that can receive a high volume of data from an external system (Expecting max of 6 GB of data). I decided to create a separate schema, with dedicated storage spaces, it's a good idea to have a data file with a maxsize put 6 GB or to have a set of 3 from 1000 m managed locally and a maximum size of 2 GB each. There is not many necessary index, but I need to set up a queue and on the queue as well. If I create this schema that make them I need to revisit my groups redolog or temp table size as well to keep my performance of existing database intact?

    Are there guidelines to follow for a scheme where you expect a large amount of standard data, multiple queues?


    Thank you very much
    Chauvin

    user13057029 wrote:
    Hello

    I installed the server Oracle 11 g without sampling schemes. In the standard schema of the sample set, we had an example of information Exachange schema (queue) and a Historyschema of sale. However I don't get the sample scripts for these two schemas in my repertoire of the demo.

    Can you please let me know where I can get access to the scripts?

    http://docs.Oracle.com/CD/E11882_01/server.112/e10831/installation.htm#COMSC00002

    >

    I have a requirement for an OLTP data store that can receive a high volume of data from an external system (Expecting max of 6 GB of data). I decided to create a separate schema, with dedicated storage spaces, it's a good idea to have a data file with a maxsize put 6 GB or to have a set of 3 from 1000 m managed locally and a maximum size of 2 GB each. There is not many necessary index, but I need to set up a queue and on the queue as well. If I create this schema that make them I need to revisit my groups redolog or temp table size as well to keep my performance of existing database intact?

    Are there guidelines to follow for a scheme where you expect a large amount of standard data, multiple queues?

    Ask this question in a separate thread.

    Aman...

  • Apply Find &amp; Replace Script for. INDB?

    Hi Chaps,

    Is it possible to apply a script to search for and replace type to an InDesign book (CS4 > .indb)?

    I have a folder .indb that my have a number of documents, each with the word 'EURO' in a number of tables. I want to change that to "GBP" in all documents, but would like to automate the process, instead of manually apply the script to each document.

    Does anyone know of a script for this?

    Much thanks

    Samuel

    Well, it's also quite possible to have a script open all documents, make your operations on each and then close them. See, for example, http://forums.adobe.com/message/2072111#2072111

    Google around scripts more - I've written several that do similar things.

Maybe you are looking for

  • More than 2 Sockets of RAM Qosmio X 770 - 107 or another?

    Hey guys,. I found two entries in tools Systeminformation, and I can't believe if its right. [4 Slots of Ram | http://imageshack.us/photo/my-images/804/ram4.jpg/] If there are really 4 Ram slots, has perhaps its best to run Notepad with 16 GB of RAM.

  • help for XAV - 60

    Hello, your help to see if they have any master code to unlock my car radio model XAV-60, this step

  • errot tcp 57

    Hello I have 57 with tcp connection error when I try to read a message. What can cause it? The strange thing is that the error is reproducible in the same point of the program, in a defined subvi as re-entrant execution. Other blocks use the same tcp

  • Wireless HP Officejet 6500 E709n issue

    My all-in-one works beautifully with my PC without any problem of wireless connectivity.  However, I am unable to connect my Mac or an extra PC to the printer.  All facilities were completed successfully and each of them works when wired, but when yo

  • optimization of queries

    It produces the same results and what is more effective:SELECT * FROM table1WHERE DATE_CREATED BETWEEN ADD_MONTHS (SYSDATE-2) AND SYSDATE;ORSELECT * FROM table1WHERE DATE_CREATED > = SYSDATE - 2;