Extension cuevana problem, does not appear in the add-ins preferences
Everytime I open Firefox displays a window that says: cuevanatv.asia, I have read articles where they say I have to remove cuevana extension but preferably is not the add-ins tab.
Also, I can't open Firefox in SafeMode because when I try to open Help appears again the cuevanatv.asiatab.
I already remove Firefox and installed again, but it does not work.
You can use one of them to start Firefox in Safe Mode:
- On Windows, hold down the SHIFT key while starting Firefox with a double click on the shortcut to the desktop Firefox
- On Mac, hold the Options key when starting Firefox
- Help > restart with disabled modules
Create a new profile as a test to see if your profile is the source of the problems.
See "create a profile":
- https://support.Mozilla.org/KB/Profile-Manager-create-and-remove-Firefox-profiles
- http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a profile in the new profile, but make sure not to copy corrupted files.
Tags: Firefox
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