External hard drives, disconnect WIFI

HP Pavilion g7 2269WM W / Windows 8.1(64bit)

I recently bought an insignia powered USB 3.0 hub to connect 2 external HARD drives to my PC via 2 USB 3.0 ports 1.

HARD DRIVES-

1 western Digital My Passport Ultra 500 GB

2-500 GB SATA for another laptop put in an envelope.

Both work very well plugged alone, plugged into the hub with the hub plugged on the USB 3.0 port NO.

But the second I connect the hub on a USB 3.0, wifi off, and sometimes 1 records are found.

When I unplug the hub, the wifi continues to work.

I tried to do this with the hub plugged into the power supply and no, same results.  What is the question a problem wifi? I don't understand how all this is still linked to a network connection.

Hello, @alyusha22

It seems that when you have your external hard drive connected via usb 3.0 there is a conflict with the wireless. I will try to help you with this.

First update all the drivers that you can. You can do this with the Wizard Support HP, or from this page: drivers for laptop HP Pavilion g7-2269wm.

Other possible causes to this, is the radio frequency.

This is an Intel document that passes over the issue in depth: USB 3.0* Radio Frequency Interference Impact on 2.4 GHz wireless devices

I hope that it helps anything here.
Thanks for posting on the HP Forums.

Tags: Notebooks

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