External suppliers are unable to print a questionnaire

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• OfficeJet 7500 a printers are unable to print on envelopes of standard size European

  To try to resolve the problem of HP sells printers Officejet 7500 has in Europe when they are unable to print on envelopes of European standard sizes, (they only sizes us and we cannot but american size wrapped in Europe. - in Europe, we use the European sizes) and seams that no one at HP gives a dam. They just continue to sell them knowing that they do not work. They will be a reminder of the same put an end to sell them in Europe until they fix this software.

  Hi Kyle, I am on OSX 10.8.4 and tried to pring DL and C5 envelopes, he has not had these listed in the options, I went for the custom size option and the DL, I put in 220 X 110 mm and the printer has always rejected the size of the paper (envelope). HP argues that only American sizes are available to print on this model and I should have air in the specification before buying. However, I belieave that if they sell 1, thousands of these printers in Europe then I probally won't be the only one wanting to print the address on a standard envelope. HP argues that they have not to add the software to print envelopes Europeans to the driver as they do with all their other printers because with what is a printer large format people would use it for plans etc. and not for the envelopes. It is stupid, even if you don't have it used to print a plan, then you need to always print letters and mail these letters into envelopes, reason for which only have American sizes of envelopes on printers that are sold on the European market. They say that nothing can be done and we need to get the printer to the provider. I say that someone at HP should add the European dimension of the software for the driver that the printer is capable, it is a great printer, just the driver software, he drops.

  Thank you

  Roy

• When you access Server Essentials VPN 2012 site, users are unable to print locally.

  My company has a Server Essentials of 2012 in a building (A) and several Wi-wired clients and in another building (B). This is not a domain but a pattern of working group because they have a lot of PC which is not the pro version of the OS.  Both sites use routers rank consumption high range and NAT with an address range covering192.168.1.XXX.

  In building B, there is a wired multifunction printer.  Users can access the files via the VPN, but they cannot print locally.  When you're connected, ping the address of the printer fails.  If they disconnect from VPN they can print without problem.  VPN clients are configured in such a way that "use default gateway on remote network" is unchecked. "Enable NetBios over TCP/IP" is selected.

  In building A DNS is handled by the server, but in the B building, it is managed by the router.

  Is there a way around this problem?

  Is there a better place to ask this question?

  Thank you!

  It is indeed a better place to post: Microsoft Technet forums.

• I am trying to print a PDF document and are unable to print without margins

  I am trying to print a PDF document and can't seem to do without margins. The document itself is implemented without margins, but when I go to print I see no option to modify how it prints. The only option it seems to give me, or not is the scale of the page which does not really make a difference.

  It's actually really rare and a selling point for the printers. Chances are, you can't.

  The normal approach to 'bleed' printing is to print an oversized page and cut it then.

• 5740 e: I just bought a HP Officejet 5740 e and are unable to print

  The printer is connected to the network.  When I go to print, it shows the document I want to print but then disappears in about 15 seconds and prints ever.  Any ideas?

  Thank you

  Steve

  You will need to grant full access to the application subsystem spooler and listing the ports used by the Windows file sharing service.

  You should check the McAfee web site on how to do this as there may be other options.

• Unable to print black and white with an empty cartridge

  My printer will not print not black-and-white, except when a color cartridge is replaced empty.

  How can I print black with an empty color in place cartridge?

  Some IIC (individual ink cartridge) printers have print heads that require ink available for periodic maintenance tasks. This avoids problems with hooves in the print head and the bad print quality. The following printers are unable to print when a cartridge is empty, even if the other cartridges.

  

  If one or more color ink cartridges are low but not empty and you want to minimize the use of color ink, you can change the settings in the HP software to print in black ink only (grey levels). Even if you change the print settings to print in black ink only, the other ink cartridges still have ink in them so that the printer to print.

  If you choose to print in black ink only, the printer always uses small amounts of ink from all cartridges for occasional maintenance tasks. HP recommends to replace the low ink cartridges in order to avoid any interruption in printing.

  

  For more details, see the link below

  http://support.HP.com/us-en/document/c04331666

• printer officejet 4650: unable to print emails

  When I tried to print emails yahoo, gmail and smartermail, the message asked me to 'save' and I can't find the button to print. Help, please. Thank you.

  Hi @WilliamLi,

  Thank you for joining the Forums of HP Support!

  I noticed that you are unable to print from your email to your HP Officejet 4650 printer accounts. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Gmail, Yahoo, and SmarterMail are web-based email clients which means that they are using a Web browser.

  It seems that the printer is not selected in the print dialog box. Please ensure that you select your printer. Otherwise, it could use a PDF or Microsoft OneNote Driver, printer etc.

  Are you able to print from MS Word, Notepad, or WordPad?

  In the meantime, I would reset the settings of your browser to see if that solves the problem.

  Reset the settings of your Internet Explorer browser

  1. Close all Internet Explorer Windows or Explorer Windows that are currently open.

  2. Open Internet Explorer by clicking the Start button. In the search box, type Internet Explorer, and then in the list of results, click Internet Explorer.

  3. Click Tools and then click Internet Options.

  4. Click on the Advanced tab, and then click Reset.

  5. Select the check box delete personal settings if you want to delete the browsing history, search providers, accelerators, home pages, and InPrivate filtering data.

  6. In the reset Internet Explorer settings dialog, click Reset.

  7. When Internet Explorer finishes restoring the settings, click Close, and then click OK.

  8. Close Internet Explorer.

  Source

  Reset the settings of your Firefox browser

  1. Type Subject: config in the address bar and press ENTER. A list of preferences appears.

  2. Find the preference Print.print_printer (Note: this preference is missing in Firefox profiles where you have never used the printer.)

  3. (Right-click contextual) right-click the preference and select Reset . (Some users may need to reset all the ) ( Print.Printer preferences for a particular printer, if this master preference reset does not solve the problem.)

  4. Restart Firefox and see if the problem is resolved.

  Source

  Reset your Google Chrome browser settings

  1. In the upper right corner of the browser window, click on the menu of the Chrome Chrome

  2. Select settings.

  3. At the bottom, click Show advanced settings.

  4. Under the section "Reset settings", click on reset.

  5. In the dialog box that appears, click Reset.

  Source

  I hope this helps. Please reply to this message with the results. I wish you a nice day!

• 2542 HP Office Jet: printer says offline, unable to print

  Printer ran out of ink. Buy more and installed. Print the required documents. The next day went to my work online, tried to print my documents. Nothing happens. Went to work stations, said the printer offline. My son, who is a guy of student and tech University has reinstalled, updated, etc. that still does not work. What's wrong? Can anyone help?

  Hello @LouMar,

  Thank you for visiting the Forums from the HP Support! I understand your HP Deskjet 2542 shows offline and you cannot print. I see that you have uninstalled and reinstalled the drivers without success. Looks like you may need to rerun Setup wireless. Please follow the steps listed below:

  1. disconnect the USB key if you use a direct connection.

  2. remove the HP software DJ 2542 uninstall from the control panel of your computers an option of the program.

  3. restart the computer.

  4. make sure that all the software DJ 2542 disappeared from the list programs, but also your HP folder listed under all programs in your Start Menu.

  5. now go ahead and download the software and drivers for your DJ 2542, please select the USB to wireless conversion (DO NOT connect USB until the software prompts you to):

  http://support.HP.com/us-en/drivers/selfservice/HP-DeskJet-2540-all-in-one-printer-series/5295960/model/5385253#Z7_3054ICK0KGTE30AQO5O3KA30R1

  6. go ahead and print a test page.

  7. If you are unable to print a test page, please run the HP Print and Scan Doctor- designed by HP to provide users with troubleshooting and problem-solving features needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  Please let me know if it was successful! I'll watch for your reply.

  Thank you

• HP OfficeJet 4635: Unable to print from JO 4635

  Today, out of the blue, the unit has stopped printing. The message "the i o operation was abandoned because either a thread exit" returns constantly to each application, I tried.  I've uninstalled and reinstalled the driver at least 3 times in the last hours. The same problem. I run HP printing and the doctor to analyze several times and each time I'm unable to print the TestPage. I didn't choose the "no print" and the internal test page was printed, but a warning indicates that there is some sort of problem with the driver.

  Any help with this? New ideas on how to fixit?

  Hi @Manuelpr56, thanks for joining the Forums of HP Support! I see that you are unable to print because of this applications error message ' the i o operation was abandoned because either a thread exit. I would be happy to direct you to the appropriate Department once I have more information. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos. Looks like you have a computer problem, I recommend you're talking the computer manufacturer for help. If you have an HP computer, please provide details.  What is your product number of your computer? Click on this link. Once they have addressed the error message and you are still having problems, please post back so that we can direct you to the right advice to help you.  Please reply to this message with the results. I can't wait to hear strings attached good luck!

• Unable to print from the Internet using HP printer psc 1210

  Original title: hp psc 1210 printer xannot can be identified by my laptop Viao soni

  I'm unable to print from the internet. This problem has not occurred before.
  What should I do or change the setting to be able to print again.
  Thanks for your help.
  Darius
  

  Hi Nicolas,.

  This problem may occur if the printer driver is corrupted, outdated or incompatible.

  1. what web browser do you use?

  2. the problem occurs with all web browsers?

  3. deal with any problem while printing from the computer?

  4. do you receive any error messages? If Yes, what is the exact error message?

  Method 1:
  I suggest you try the procedure described in the article, if you are using Internet Explorer 9.

  You receive a script error and are unable to print from Internet Explorer 9
  http://support.Microsoft.com/kb/2652062

  Method 2:
  If the problem is not resolved, I suggest you try the procedure described in the article and see if it helps.

  I can't print or preview before printing a Web page in Internet Explorer
  http://support.Microsoft.com/kb/973479

  You can check the link for more information:

  Solve printer problems
  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Hope this information helps. Answer the post with an up-to-date issue report to help you further.

• HP Laserjet 1022N: unable to print from IE11 to, HP laserjet1022n HP Windows 10 machine

  I am able to print without any problem at all on my new HP computer applications, but with the exception of Internet Explorer 11.

  When I try to print my internet Laserjet1022n explore closes and we must open.

  Event ID 1000 and source of Application error.

  I uninstalled and reinstalled the printer (connected with a usb cable)

  I would be grateful all the other tips!

  Again, all applications other than IE11 print very well!

  The details are below:

  Log name: Application
  Source: Application error
  Date: 12/07/2015-21:02:03
  Event ID: 1000
  Task category: (100)
  Level: error
  Keywords: Classic
  User: n/a
  Computer: Computer DESK-8U0DERA
  Description:
  The failing application name: iexplore.exe, version: 11.0.10240.16412, time stamp: 0x55b99d3f
  The failed module name: ntdll.dll, version: 10.0.10240.16430, time stamp: 0x55c59f92
  Exception code: 0xc0000374
  Offset: 0x00000000000ea28c
  Process ID vulnerabilities: 0xaa0
  Start time of application vulnerabilities: 0x01d13131da821932
  The failing application path: C:\Program may Explorer\iexplore.exe
  The failed module path: C:\windows\SYSTEM32\ntdll.dll
  Report ID: b43ec6b3-585c-4e70-96e3-721a4de98d63
  Faulting full name of the package:
  ID of the failed package-parent application:
  The event XML:
  
   
     
      1000
      2
      100
      0 x 80000000000000
     
      1961
      Application
      COMPUTER DESK-8U0DERA
     
   
   
      Iexplore.exe
      11.0.10240.16412
      55b99d3f
      ntdll.dll
      10.0.10240.16430
      55c59f92
      C0000374
      00000000000ea28c
      AA0
      01d13131da821932
      C:\Program may Explorer\iexplore.exe
      C:\windows\SYSTEM32\ntdll.dll
      b43ec6b3-585c-4e70-96e3-721a4de98d63
     
     
     
     
   
  

  Hi @phlump,

  Welcome to the Forums of HP Support!

  I see that you are unable to print from Internet Explorer 11 to your HP LaserJet 1022n printer. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand that you are able to print from other applications. While this question would be better suited for Microsoft, I can make some suggestions. If these solutions do not help, please contact Microsoft.

  Reset Internet Explorer settings (backup your Favorites):

  You can reset the Internet Explorer settings to return to the State they were when Internet Explorer has been installed on your PC. This can be useful to solve the problems that could be caused by some settings changed after installation. Reset Internet Explorer is not reversible, and all the previous settings are lost after reset.

   

• Hp6700: Unable to print from my ipad

  Recently changed internet service providers and now I am unable to print from my iPad to my wireless printer.  My iPhone works, and the computer works, but cannot print anything on my iPad.

  Hello
  
  Sorry to hear that you are experiencing printing problems.
  
  Try to restart your apple device - it's a simple solution that sometimes allows to restore the connection to the printer.
  
  Other things to check would be that there has been no recent changes to the wifi password and the password for wifi on the ipad has been updated.

• Error in the external employment when Google Cloud Printing Service: HP Laserjet 1102w Professional P

  I set up my printer and associated with Google Cloud Printing. I shared the printer with my daughter who is on a chromebook. When she tries to print, the printer is here and the job is sent to bu ePrint I get an error saying: "error in the external employment service". No documents are able to print. Google says that it is a problem of HP.

  I deleted the printer on my behalf of girls and it re-shared and associated again, but this is not enough. On my Printers page, my daughter's google account is identified as "authorized to print." But it still does not work. Any ideas?

  Thanks Jerends. I had checked all these options and none worked, so I deleted the printers and re-associates a few minutes. That did the trick. Just as the helpdesk CTR-ALT-DEL trick.

  Strange thing has been/is that he used to work, but something happed to raise this issue.

  In any case, thanks for your help.

• Unable to print using HP Officejet 4500 but the screen displays "BUSY".

  Through 'troubleshooting' and are still unable to print. The Start button flashes as usual, then nothing. BUT the screen displays "BUSY".

  OT:OfficeJet 4500

  Hello

  Thanks for posting your query in Microsoft Community.

  I understand how it could be frustrating when things do not work as expected. Please, I beg you, don't worry I'll try my best to resolve the issue.

  1. what operating system is installed on the computer?
  2 have. what troubleshooting measures you tried?

  You can download the drivers for the printer based on your operating system from the link provided below.

  Software & Driver Downloads HP Officejet 4500 all-in-One printer - G510a

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=3919448

  For more information about troubleshooting steps, see:

  Printer in Windows problems

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  Thanks for posting the results and let us know if you need help to solve the problem and we will be happy to help you.

• Unable to print an invoice from within a Web page.

  Original title: device error message

  Unable to print an invoice from within a Web page.

  using network printer.

  Hi ColinBall,

  1. are you able to print other Web pages and other documents?

  2. you receive messages or error codes?

  If you are facing the issue when you try to print from Internet Explorer, you can read the following article and see if it helps.

  I can't print or preview before printing a Web page in Internet Explorer

  Hope this information is useful.