[F2] does not work when I reboot Dell XPS 8500 (or when I turn it on)
I am trying to boot from the Blu - ray player, so that I can use a disk of Norton Bootable Recovery Tool, I created on a laptop computer with exactly the same OS under my desk, Windows 8.1. When I boot, I support several times on F2, but the PC will boot Windows. I upgraded the system BIOS of A11 to A12, but I still can't get the computer to recognize F2.
My keyboard is one privateer something or another, connected to the PC via a USB cable (not wireless). I have run the Dell SupportAssist program and everything works well subjected to the extended system test. My antivirus/firewall, Norton Security with Backup program, has found some malware, but not recently. The computer crashes and I get the error messages "'SMTrayNotify.exe' file seems to be corrupted." y "Runtime error 216 at 048383A 6. I believe that SM is iolo System Mechanic. I had to uninstall it completely and reinstall in downloading from the iolo website. I did, but I still get the same message. I googled Runtime error 216 and Microsoft Support alleged that this problem can occur if your computer is infected with a virus Trojan SubSeven. I'm afraid that the reason why I can't get F2 to work is due to malware. But I can do something wrong.
I read somewhere that the keyboard can be the source of the problem and it was. I finally got my hands on a keyboard Dell and the F2 and F12 function now. I created and used a Norton Bootable Recovery Tool, but it found nothing. Finally uninstalled iolo.
If F2 and F12 don't work, try a different keyboard. I'm glad I did.
Tags: Dell Desktop
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