Failed to load the Adobe Reader software

I can't load Adobe Reader on this computer

I get an error message indicating that a newer version is already installed

There is no other version on this computer, so I am trying to install

There is no file named Adobe and the uninstall program cannot find either

any help?

Hi Spellbinder ,

Please try to run the cleanup tool "Download Adobe Reader and Acrobat tool - Adobe Labs" on your machine to remove all traces of the reader.

Then, restart your machine and install the latest version of the player from here:

Adobe Acrobat Reader DC install for all versions

Let me know how it goes.

Kind regards

Christian

Tags: Acrobat

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