Failure to install Photoshop CC - please close ImageReady.exe

Premiere Pro CC and CC Bridge installed fine for me. However Photoshop CC is not install and I get the error message below:

Creative cloud

Installation of Photoshop CC

Please close the following applications to continue:

-ImageReady.exe

I think it has something to do with StorageCraft ShadowProtect being installed on my PC. I've never used ImageReady of Adobe. The Task Manager shows nothing running named imageready.exe.

Can someone explain this?

What is the work around?

Thank you

Jim

Show a screenshot of task manager - with the option "Show processes from all users" active. Maybe the installer simply takes the signature of another progrtam / ImageReady process.

Mylenium

Tags: Photoshop

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