files on the unknown desktop will delete and go to recycle bin but what computer turned on they reappear
the files appeared on the desktop that can be removed and put in2 trash even when emptying the trash, they always appear when the computer is turned off please help
Hi TinaEndres,
1. did you of recent changes on the computer?
2. What are the file types that appear on the desktop?
3. do you have security software installed on the computer?
Method 1
Remove files from the safe mode and, later, to start the computer in normal mode, check if the files are displayed.
A description of the options to start in Windows XP Mode
http://support.Microsoft.com/kb/315222
Method 2
If you see the files in normal mode then I suggest you scan the computer to remove the infections of malware or viruses and check if it helps.
http://www.Microsoft.com/security/scanner/en-us/default.aspx
You can also use Microsoft Security databases to scan your computer
http://Windows.Microsoft.com/en-us/Windows/products/security-essentials
Tags: Windows
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