Find my license number
How can I find the license of my purchased, downloaded Bundle if I can't find where I wrote it down, and it does not appear on the online Adobe account?
Hi Jim / (all who have lost their serial number).
When you say that you have purchased in order to download, you must first confirm if you have purchased the product via Adobe online OR a retailer? Some dealers provide the download links too. If you have purchased the Adobe product online then,
1. confirm that the email address you used to place the order. (Your old/different email address you may sometimes used to place the order)
2. check if you have purchased a commercial version or a Volume Licensing arrested.
If you have purchased the commercial version on adobe online:
a. then connect on adobe.com and go to 'My Adobe' > 'my orders'. You can see the order dates. Click on the date to which you have placed the order and you will find the serial number and download link.
b. If you have registered it under your Adobe account, then navigate to 'My Adobe' > 'my products'.
If it's an order of Volume Licensing:
a. go to licensing.adobe.com, enter your credentials and click on "licenses" > retrieve serial number. Select the code to deploy or final user ID that is used to pass the command and click on search. You should now see the serial numbers.
Finally, if you have purchased the order download from a reseller, you may generally have their login account. Log into their account and you can find the serial number. You can also contact the dealer where you bought.
If these suggestions do not work, please contact Adobe Chat support/Phone that will help you on this. You may need to send proof of purchase if purchased from a reseller...
Tags: Adobe Licensing
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