First 13 will not download items.

I entered in my ongoing series at www.adobe.com/go/getserial and for this reason I get a download link. When I click it, it downloads a download manager "Arvato Bertelsmann", who simply refuses to download Premiere Elements. See picture attached.
If an Adobe support person could get back to me on this issue, it would be fantastic.
Premier elements problem.png

I don't know where you are dl'g go, but this isn't an adobe Download Manager.

run a virus scan and analysis anti-malware on your computer.

then the dl from the link below.

Downloads available:

Download and installation help links Adobe

Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

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