Flash player20 to Windows7 64 bit, IE11 32-bit sp1 installation failure

Tried to install by install_flash_player_ax.exe, but showing failed "cannot register the ActiveX of Flash player control.

Follow each step to heal the problem, which are loaded onto helpx including ActiveX filtering, module active shockwave, the falsh player registry delete, clear cache Macromedia, so on.   A canceled thing is hareware acceleration because I can't find the place where the box version.

Could you recommend trouble-shooting of your knowledge and your experience?   Thank you.

Hello

Thanks for the update log file.  I still see the same error.  You have the antivirus running, if so, which?

It is possible (if installed) antivirus software interferes with the installation, and some process is still changing, or blocking, a file and prevents the installation.  You can try the solution in this Microsoft KB article, https://support.microsoft.com/en-us/kb/968003, who has worked for other users.  This option resets permissions on all the files and entries from registry, while our file (the one that you ran before), only permissions of resets on Flash Player related files and registry entries.  I have seen this before, where our fp_reset.bat file has not fixed the problem, but this solution from Microsoft don't.

--

Maria

Tags: Flash Player

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