Flash Pro CS5.5 hangs at startup/launch

Dear users of Flash:

I have Flash Pro CS4, CS5, & CS5.5 installed on a Windows 7 64 - bit desktop.  The first two Flash versions listed start without problem but CS5.5 seems to face a problem.

I checked the Windows Event Viewer which gives information about the State of the system when loading the applications, and I saw that there was something wrong with this path:

---------------------

The failing application path: C:\Program Files (x 86) \Adobe\Adobe Flash CS5.5\Flash.exe

Path of the failing module: C:\Windows\syswow64\KERNELBASE.dll

---------------------

Flash CS5.5 isn't a 64-bit application, so why the library of dynamic links Kernelbase in a 64-bit path has failed, I don't understand.  I guess just because it is a 64-bit path for example, there are 2 versions of the Windows cmd.exe.  One is syswow64 and one in system32.

Can anyone help me solve this problem with the application does not launch?  It blocks to start giving a dialogue that the Application crashed.

I actually made contact with Adobe on this problem before you posted because I was afraid that nobody would respond to my post.  Thanks for looking into it well.  I was entitled to some support options that I could enjoy.

Tags: Adobe Animate

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