Flash Pro update CS6 grey menu + AAM fail, deleted by the Admin - Win7-64

Hello

I want to update Flash Pro Cs6 (Win7 64 bit PC) to Update2.

However, the menu help > updates is gray.

The hotfix installer UPDATE2 AMM says 'updates could not be applied. "Contact your system admin updates were deleted by the Admin.

before you begin.

This seems to point to a question of privilege, but I tried:

run Flash as long as administrator, run the update as an administrator, install flash logged on as admin and updater logged on as admin,

without a little luck...

This is the Setup summary log:

-------------------------------------- Summary --------------------------------------

-0 fatal Error (s), 0 error (s), 4 warning (s)

WARNING: DS013: Payload {7EABC54B-02C3-4DA1-9EB4-974CE7414066} AdobeHelp 3.4.0.0 is already installed and the load of the session {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no connection to upgrade/conflict with it.

WARNING: DS013: Payload {1A1E5FF9-D0FD-42A3-8E18-E5E7E95E1AB4} DynamiclinkSupport 5.5.0.0 is already installed and the load of the session {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no connection to upgrade/conflict with it.

WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the load of the session {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no connection to upgrade/conflict with it.

WARNING: DS013: checking reports of upgrade/conflict payloads: failed with code 1

See you soon,.

F.

PS:

Sorry for the post of this:http://forums.adobe.com/message/4793645#4793645

Just noticed, this is the forum dedicated to installation problems.

Thank you, Jeff.

That did the trick:

http://forums.Adobe.com/message/3067236

See you soon,.

F.

Tags: Adobe

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