FM 11/CMS, integration and 502 error when importing

Hoping someone can help me. I use:

  • FrameMaker 11
  • Documentum 6.5
  • EMC-dfs-sdk-6, 5
  • Java JRE 1.5.0_22.

Small book import works fine, but when I import books in bulk from my local file system to Documentum, after a few minutes (exact time varies), I often get an error of "502 bad gateway".  For a given book, the error seems to occur in the same place each time, but some books go further than others. Import of small books very well, and if I take half of the content in the greatest books (any half), they will finish important generally. The folder structure that results often most of the files (except the book) and virtual documents are not yet registered. Sometimes the book will even be important, but there not all assigned virtual documents.

I suspect a timeout problem, but to play with the timeout FCU in the ucf file does not seem to help. I also tried importing more different fast machines and got the same result.

Y at - it no debugging I can do to understand what is happening behind the scenes?

Thanks for any help!

Brian

Hi Brian,.

Looks of course a question of time-out.

Not sure if it would help, but I would encourage you to play with the timeout settings in the "FrameMaker.exe.config" file that is located in the FrameMaker installation directory.

Try changing the receiveTimeout indicator and perhaps the size of buffer editing and re - run your tests again.

A link describing these flags which may help you to make apt changes to this file:

http://msdn.Microsoft.com/en-us/library/ms731361.aspx

Kind regards

Nakshatra

Tags: Adobe FrameMaker

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