Fonts uninstalled a crash Photoshiop... InDesign, too

This problem is happening (and repeatable) in Photoshop and InDesign. (Using the latest updates for both and for Windows 10). -Opening of a customer (PSD or INDD) which contains fonts that are not currently installed on my computer, OR import (from a DOCX file) text in an open document that contains fonts that are not installed... Completely FREEZES both programs. Only way out is end task in Task Manager. Can't imagine what could be the cause... especially in the TWO programs.

First... I don't think this is the file, because there are several files with that happening. Open an individual INDD InDesign crashes... importing a DOCX in a blank InDesign document crashed InDesign... and open the file PSD of the client crashed Photoshop. I was able to reproduce the problem, whenever I tried to open these files.

But... the Murphy's law of technical support: everything works fine now. Everything opens, nothing crashes. I'll tell you what I think, however. The only difference between now and when the problem existed, I restarted the computer. Lack of specific questions, I'll just assume that it is [another] problem with Windows 10 and I go. If it happens again, I can come back here and crack this issue open again. But for now, Rohit... Thank you for your concern and offer to help... Happy Winter Solstice and I move. Thank you!

Tags: Photoshop

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