Frozen, paved touchscreen and keyboard on HP Pavilion dv6-3225dx Entertainment Notebook

Extremely frustrated I looked and tried to find a solution without success. When the laptop starts up, it gets to the login screen, I wouldn't be able to do anything at this time there but I can connect because I a reader of fingerprints, there, I'm 100% dead in the water. The only way to stop is to hold down the power button. When the computer is starting up, I function touchpad/keyboard, I can escape the boot options, BIOS, repair, etc., and have normal features while there, but not in safe mode. I ran SFC with orders several times, chkdsk with orders several times, nothing changes. SFC said he found problems, but wasn't able to fix all of them and the last chkdsk finds nothing wrong.

Here are the events leading to:

* had errors of disk with bad sectors in the old drive hard (could not repair)

* clone old hard drive to a hard drive nine (there were errors but the new hard drive booted and worked for the most part correctly)

in trying to try to repair the installation files missing for applications and other small issues, I ran troubleshooting, updates, chkdsk, sfc, etc removed various applications and added some, nothing worked. I installed Revo uninstaller to remove Kaspersky Internet Security because it is the MOST tenacious application to remove I've ever known. The reason I remember it is because I went through my computer to pick up the remaining files even after Revo because Kaspersky was always after the re-install and uninstall again. There are some files in System 32, who had kaspersky attached to its description. I stopped to run and deleted. They were close kb files and after searching for files to remove, I myself remember at the end of the post it says that it would not remove a certain file beacause you wouldn't keyboard functionality. I made sure that I don't have, but I can't help thinking now that of the 6 files, I deleted (some of them core) can I have deleted the files of mouse and keyboard by mistake.

* The last time I had a functional touchpad/keyboard under Windows, I ran sfc/scannow damaged = d:-/offwindir = d:\windows started at the command prompt. I got the same message that it found errors but did not set all. So I ran chkdsk /f /r from the command prompt start. When I got back to my computer after a few hours, I restarted and no longer had a touchpad or keyboard.

I'm in the arms and extremely frustratd because I believe that I tried absolutely everything to make them work again. I hope that the only option I have left should format and clean install. I did not have a full upward and can not get a fully executed at this stage.

Help, please! Thanks in advance for any suggestions and help that you may be able to provide, it is much appreciated!

The following link leads to the support page of my laptop.

http://h10025.www1.HP.com/ewfrf/wc/product?product=5051461&LC=en&cc=us&DLC=en&lang=en&tmp_track_link...

At this point, you need to perform a system recovery to return to the factory-installed state. SFC is not able to solve a problem of file system indicates a deeper problem that could work only a new installation. The only other option would be if you had a full Windows disk for your system to perform a repair install, but the OEM computers do not come with a disc of the operating system.

Before continuing, let's check some things because I am sure you want to keep as much data as possible.

You still have the cloned disk image? It sounds like the keyboard and the touchpad worked after the image has been loaded on the new hard drive. Is this correct?

Something has been added since the image has been restored on the new hard drive? (photos, music, personal files, etc.).
Part of the process will be to restore the image of hard drive to external copy of all the files you want to keep. As it is, a clean install will erase everything and a defective hard disk image would give the possibility to save anything in the image on an external drive or a drive.

What is the new hard disk? As the brand, model, size, etc.

You have the recovery disks for your system? This could have been done when you got the system or ordered from HP. either all should work.

Another option to backup your files may be to use a live CD of Linux that has been done using another computer. Are you comfortable with Linux? This method is certainly not for everyone and I am not able to provide step by step instructions, but it's another option to save files.

Tags: Notebooks

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