Get emails saying I need to change my account information
Original title: account update message
Why am I getting e-mails from account update. Telling me to provide personal information and send to the customer. He said that if I did not reply to the message that I could lose my account permanently. I got this twice. The first time I had to change my password. Please answer my question. Thank you, Kathy Farnan
Hello
1. what operating system is installed on the computer?
2. are you the emails from a particular sender?
Please do not send your personal information to unknown senders. It could be a malware.
Use the Microsoft Safety Scanner in full scan mode and remove all threats that is not detected by it and see if the problem persists.
Note: the Microsoft Safety Scanner expires 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.
The Microsoft Safety Scanner is not a replacement for the use of antivirus software that offers continuous protection.
Hope this information helps.
Tags: Windows
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