Get error 3313 when trying to ask the customer the drm license

Hello

When I try to get the license from the license server for Flash access, event DRMEvent.DRM_STATE_CHANGE gives me an error with the id of the error 3313. The side server returns the license successfully, it seems that the clent has some difficulties to manage the license. By checking the runtime error document, 3313 refes to "write in the file system failed." Does this mean that customer has problem with the registration of the license locally? How can I solve this problem?

3313.jpg

This issue 3313 is caused by using old f4fpackager and have a long license code. New update package manager might solve this problem.

Tags: Adobe

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